Smithson Valley Services - AC / Heating

After the mini-split AC compressor died twice in the first year in my flower shop- (semi DIY) we decided to get a couple of bids- to replace and upsize the unit.

Derek came out after hours and gave us several options (commercial vs residential) and explained the difference of each. When the bid came in- it was similar to the other bid- BUT with a MUCH better quality brand! And NO high pressure sales pitch, with The recommendation of using the less expensive option!

After 3 weeks, of use, what a difference the unit has made in the shop- even with the 100’ temps of this summer, the shop is very comfortable!

We liked Derek and his team so much, we decided to sign up for the maintenance program for our 3 heat pumps used in the bed & breakfast.

They let us know in a timely manner that they were running a little late, which was fine.

What a thorough job they did!!! Derek discovered a capacitor was about to go out on one unit and took the time to explain the testing involved. Then when his assistant came out of the attic, he was able to show us an issue that had probably been missed by the previous AC company for the last 3-4 service calls!

Needless to say, Smithson Valley Services, provides a phenomenal quality of service, has a high ethical standard, and takes pride in what he does. SO glad we met and chose to do business with them!

Derek an his team were great!
Even as it got late into evening Derek stayed an got our unit diagnosed an up an running.
Great experience with great people!
Would recommend to anyone!

SHORT: Smithson Valley Services will fix it right the first time and be honest about it.

LONG: I called a big name company first that made a recommendation that didn't make sense to me. When I called, Derek answered and said he wanted to be the one to do the diagnostic since it did not seem like a clear cut issue. He squeezed me into an already busy schedule, and did a very thorough diagnostic, explaining everything to me along the way. The real issue with my system isn't even close to what the big name tech told me. Not only is the repair cheaper, but more importantly it's the correct repair and I won't be out twice as much l money three months from now. Derek and Smithson Valley Services have been fantastic. He will be my only call from now on. While I've seen other companies claim to have honest and accurate values, Derek and Smithson Valley Services display them.

Would 100% recommend! Super professional. High quality recommendations and work at a fair price. Very patient when working on getting my project financed. Answered all my questions. Derek even came on a Saturday for a free estimate that he had to me within an hour or two. Derek and Jose made it out the next business day to install a whole new system. Will continue using Smithson Valley Services for all my A/C and heating needs!

From the first time I spoke with Derek I was impressed. We had replaced an expensive air handler motor a short time ago and our previous A/C company failed to note the coil was in really bad shape and it failed. Derek explained all our options and in the end we decided to replace the entire system. Derek and Augie did a great job in installing the new system in about 7 hours. They were professional and knowedgeable. And compared to other bids, they were the best.

These guys were great! Our a/c unit stopped working on a weekend and they came out on a Sunday morning to look at it and by Monday afternoon had us up and running again with a brand new install. They are professional and very understanding of how stressful these situations can be. Their prices seemed very reasonable as well, we had another quote from another company that was almost 2000$ more. I would recommend this company most definitely.

I can't thank Derek and his team at Smithson Valley enough. I had a cooling issue with a converted bedroom in my home and Derek came out and evaluated my home and current system and came up with the best plan on fixing my issue. He thoroughly communicated through the entire process. Never once did he try to push anything for a sale. Just a good honest contractor.

In November they installed a new system for us, love their service. We had some issues with a valve in the air-handler. They ordered a new on and came out to fix it promptly.
I can highly recommend Smithson Valley Services for any and all HVAC issues

I had the pleasure of dealing with this company this morning. Derek and Jose deliberated perhaps 10 to 15 minutes at most diagnosing the issue. They had the part ready and stocked on their very organized service truck.
They were in and out of my house in less than an hour.

There was no head scratching or upselling.

They were very respectful of my home environment even when the conditions were muddy.

I could not be better pleased with their knowledge, efficiency, courtesy and price.

After getting an estimate from another company, Derek arrived and explained the options available. He was kind to answer my many questions, installed a whole new system in a timely manner, and followed up. I recommend this company.