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    Oasis Heating, A/C & Refrigeration, Inc. Reviews - 29

    4.1
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Randall White

    Oasis has provided great service to us for 14 years. They do not do repairs unless necessary and provide helpful advice on how to keep our current system working. They never press when I have deferred repairs over the years. Each of their service technicians is always on time and ready to answer questions. When we moved out in 2008 and rented our home we signed a contract with Oasis for regular check ups and service calls. They've always followed through on the contract and never billed for anything outside the terms of the contract. Our tenants have appreciated Oasis' responsiveness and politeness. For a recent failed water heater they had a new unit installed within 48 hours of our initial call. As a smaller company I appreciate their personal approach and their willingness to work billing with us from our current home out of state.

    Gerald Pooley

    Outstanding Service all the way around. I discovered Oasis when the AC in my rental house failed. My previous provider couldn't get to me for a week. I called Oasis late in the day and Anita in the office told me Brandon could be there the next afternoon. I got a call in the early afternoon letting me know Brandon was on the way. He quickly diagnosed the problem, had the parts needed on the truck and completed the repair on the spot. I was impressed. Then last Saturday my tenant called to let me know the AC was not working again. I called the office and much to my surprise, got the answering service, and even more to my surprise was told that they would get a repairman out to the house early that afternoon. I got a call to let me know the technician was on the way and yet again was surprised to find Joe, the owner, already working on the troubleshooting and repair. Again, the situation was diagnosed quickly, but the part needed was a proprietary part from Carrier. Joe ordered it on the spot and provided a solution to keep the unit cooling until the part arrived. As I said, great service all around. Anita in the office is a pleasure to work with and both Brandon and Joe are truly professionals. I now have a maintenance contract with Oasis on my primary residence. I'll be a customer for life.

    John Halstead

    I've been a customer of Oasis since 2000. Joe and his associates have performed fall and spring preventative checks each year and replaced both my furnace and air conditioning systems when it was time. His service has been consistently great and in the rare times that an unexpected issue has occurred, he's been extraordinarily quick and efficient with repairs. You can't miss with Oasis. Highly recommend.

    Tom Pietsch

    I can't recommend Oasis high enough. I've been using them for 25 years and the owner, Joe, is reliable and super-meticulous. He always does it right the first time. It's obvious that he cares and stays up-to-date with the latest equipment and technology. I wish I had a person for everything that I could count on like Joe!

    Don Moffett

    Over the years Oasis has been providing us excellent support. They have quickly responded to problems and provided very professional and courteous support. Once when I expected to have a costly water heater replacement, Oasis suggested and made repairs at great savings to us ... years later it is still operating fine. They have kept our HVAC system operating efficiently and have corrected plumbing problems within hours. We highly recommend Oasis service.

    Rod Wood

    Joe and his team were excellent. Professional, courteous, and very knowledgeable. They saved me hundreds of dollars and helped me pick the right AC unit for my house (no up-sale). Others tried to sell me the top of the line unit, but Joe and his team took the time to find out what I needed and how long I was going to be in my house. Thanks Joe and the Oasis family!

    Eric Nelson

    I've used many HVAC contractors in the past but have stuck with Oasis. They maintained my prior unit until its end and installed a new Lennox system. It's been a great investment and driven down our monthly electric bill significantly. They've always been courteous, responsive and professional.

    Aaron Jeanguenat

    When the owner of the company shows up to your house during COVID-19 Phase 1 without either a face mask or shoe covers, hard to want to continue doing business. I was a service customer of Oasis until this encounter, which also include asking me what I wanted vs. being prepared to offer suggestions. They lost their best tech when Brandon left, and they lost this customer when the owner, Joe, showed up to my house without PPE and a customer-first attitude.

    Elijah Butler

    I’ve been apart of Oasis for 2yrs and they are amazing! Great company and they have an amazing Owner very done to earth and personable with exceptional HVAC knowledge! I wouldn’t trust anyone else to fix my A/C and furnace!

    Steve Seelig

    Our fan went out in the heat of summer, I contacted another company who came out and tried to up sell us into a bunch of things we didn't need. Then I found out about Oasis through a friend of mine, I called, and Joe came out the same day, and fixed the fan with none of the add on's that the other company was trying to push. Very honest, prompt and trust worthy! I highly recommend them!!

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