Wonderful, fast service! Sergio replied quickly to my Yelp request for a quote and was able to send a technician over in less than an hour! Victor was knowledgeable and was able to diagnose and fix the problem quickly. The price for the part was fair, and the service charge was only $49.99! Overall, I felt satisfied with the service and would highly recommend them to anyone in need of HVAC repair!
UPDATE: The very next day my parent's AC stopped working and I called Alvarez again. They gave us a special offer for being a repeat customer and their final price was 66% LESS than the initial company my parent's called. I will be an Alvarez customer for life now and strongly urge all my friends to go to them for their HVAC needs!
I called because our AC went out and it’s supposed to hit triple digits. The person who answered told me they could have someone to my house within the next hour or so but would have someone call me to give a time. When they called me back they said someone would be to my house within 45 min. Guy was here within the 45 and fixed our problem within 20 min. ON A SATURDAY. And it’s hot. I would recommend these guys without a doubt. Great job. I truly appreciate your help and amazing customer service.
I will recommend Alvarez Heating and Air Conditioning to all my friends and family. I called because my air conditioning was leaking into my basement. The little gal who answered the phone when I called was super sweet (Amber, I think) and sent Steve and Victor out to my house in Prosser. I didn't feel it was an emergency as I had shut off my air conditioning but they still came out that day and within 2 hours of the call. Steve had the upgraded part on hand to fix my air conditioning. Everything is working great and I will use this company for my yearly servicing and any future issues with my heating and air. The cost was reasonable and service was excellent! Thank you for a job well done!!
Nothing but good things to say about these guys. I have an off-brand ductless system that none of the other HVAC companies wanted to touch, but mine is fairly new and came with the house (purchased home last year, post renovation).
After an experience with a different servicer who mistakenly diagnosed and improperly charged my system (then waived the fees to wash their hands of me), I was extremely pleased when Victor arrived with some real mini-split experience.
After a phone call with a tech at the manufacturer, I was happy to hear Victor repeat said tech’s diagnosis verbatim without ever having spoken with him. Further, he didn’t waste my time or money, and had me up and running in about :30 minutes.
All of this after agreeing to come out same day — even the companies that agreed to look at my system (and there weren't many) wouldn’t come out for another day or two!
Overall, I appreciate everything they did for me. I understand my system could still require more attention, but Alvarez earned my loyalty today. No doubt my first phone call moving forward — and should be yours too!
I called with no AC at 8:15am. Tech was at my house by 9:00am. Told me the problem and had it fixed and back on by 9:30. I price checked around and Alvarez the most inexpensive place I called. Anybody needing fast and affordable work on AC problems I recommend trying Alvarez first.
My AC stopped cooling yesterday. Called Alvarez and scheduled Saturday repair. Steve arrived right on time, diagnosted problem, cleaned condenser coil, added a few pounds of freon. total cost was hundreds $ under a previous quote from other servicer. Highly recommend Steve at Alvarez Heating and AC. Telling all my friends.
Had a real good experience with Alvarez Heating & Air Conditioning. Very professional and did the job in a timely manner with good price. I called 3 other places and they gave me the best price! Definitely recommend!
Excellent company called them and the service tech Steve was out within an hour very professional and experienced highly recommend them have used other companys but they will be my first choice in the future I do not write many reviews but felt the need to share how pleased I was thankyou
Melissa Michaelsadanaga
Wonderful, fast service! Sergio replied quickly to my Yelp request for a quote and was able to send a technician over in less than an hour! Victor was knowledgeable and was able to diagnose and fix the problem quickly. The price for the part was fair, and the service charge was only $49.99! Overall, I felt satisfied with the service and would highly recommend them to anyone in need of HVAC repair!
UPDATE: The very next day my parent's AC stopped working and I called Alvarez again. They gave us a special offer for being a repeat customer and their final price was 66% LESS than the initial company my parent's called. I will be an Alvarez customer for life now and strongly urge all my friends to go to them for their HVAC needs!
moose2248
I called because our AC went out and it’s supposed to hit triple digits. The person who answered told me they could have someone to my house within the next hour or so but would have someone call me to give a time. When they called me back they said someone would be to my house within 45 min. Guy was here within the 45 and fixed our problem within 20 min. ON A SATURDAY. And it’s hot. I would recommend these guys without a doubt. Great job. I truly appreciate your help and amazing customer service.
Darci Beers
I will recommend Alvarez Heating and Air Conditioning to all my friends and family. I called because my air conditioning was leaking into my basement. The little gal who answered the phone when I called was super sweet (Amber, I think) and sent Steve and Victor out to my house in Prosser. I didn't feel it was an emergency as I had shut off my air conditioning but they still came out that day and within 2 hours of the call. Steve had the upgraded part on hand to fix my air conditioning. Everything is working great and I will use this company for my yearly servicing and any future issues with my heating and air. The cost was reasonable and service was excellent! Thank you for a job well done!!
Derek Nelson
Nothing but good things to say about these guys. I have an off-brand ductless system that none of the other HVAC companies wanted to touch, but mine is fairly new and came with the house (purchased home last year, post renovation).
After an experience with a different servicer who mistakenly diagnosed and improperly charged my system (then waived the fees to wash their hands of me), I was extremely pleased when Victor arrived with some real mini-split experience.
After a phone call with a tech at the manufacturer, I was happy to hear Victor repeat said tech’s diagnosis verbatim without ever having spoken with him. Further, he didn’t waste my time or money, and had me up and running in about :30 minutes.
All of this after agreeing to come out same day — even the companies that agreed to look at my system (and there weren't many) wouldn’t come out for another day or two!
Overall, I appreciate everything they did for me. I understand my system could still require more attention, but Alvarez earned my loyalty today. No doubt my first phone call moving forward — and should be yours too!
Emilie Shipley
I called with no AC at 8:15am. Tech was at my house by 9:00am. Told me the problem and had it fixed and back on by 9:30. I price checked around and Alvarez the most inexpensive place I called. Anybody needing fast and affordable work on AC problems I recommend trying Alvarez first.
Bart DuFresne
My AC stopped cooling yesterday. Called Alvarez and scheduled Saturday repair. Steve arrived right on time, diagnosted problem, cleaned condenser coil, added a few pounds of freon. total cost was hundreds $ under a previous quote from other servicer. Highly recommend Steve at Alvarez Heating and AC. Telling all my friends.
Stephanie Alvarez
Had a real good experience with Alvarez Heating & Air Conditioning. Very professional and did the job in a timely manner with good price. I called 3 other places and they gave me the best price! Definitely recommend!
Margaret Dickert
Excellent company called them and the service tech Steve was out within an hour very professional and experienced highly recommend them have used other companys but they will be my first choice in the future I do not write many reviews but felt the need to share how pleased I was thankyou
Michael Gill
friendly , lots of knowledge and gave us great tips on our cooling and heating unit . i highly recommend .
Jose Angel Quiroz
Great customer service and their time response was incredibly fast! Couldn’t be more satisfied with their work! Highly recommend‼️‼️‼️