Sinkler Heating and Cooling, Inc.

I had my furnace stop working early on a Sunday and it was 20 degrees outside. They had someone available to come look at it almost immediately. I was informed that the furnace was an odd model so they needed to order a part. The part arrived within a day of them ordering it and they repaired my furnace the following morning at 7:30am. Their office staff checked if my 18 year old furnace was still under warranty (it was) so that I didn't have to deal with any of that. The only cost to me for replacing my heat exchanger was the fee to come out and look at the it on a Sunday. They also provided me space heaters at no charge while waiting for the part. I was able to keep my entire house at 70 degrees with 3 of their space heaters. VERY HAPPY with their service.

So far so good with the heating! My complaint is that we paid $9700 to get both an air conditioner and new furnace installed only to receive a bill for $10 saying we still owed this! I called regarding this charge and they would not waive it because we financed through Bryant and John Sinkler said they that they have to pay their workers and also Bryant’s charge! Really $10! Absurd! We owe $10! So angry! when I called about it, the gentleman I talked to laughed that we got a bill for $10 and also when my husband went in to sign the contract the lady said that Mr. sinkler would probably just waive this charge! I can honestly say wouldn’t recommend Sinkler based on this! Just being honest with my feelings on this!

It’s never good news that you need a new furnace, but I’m so happy that I got to work with the people at Sinkler. Everyone was polite, professional, knowledgeable, and just all around awesome to work with. My house is all toasty warm and the furnace is super quiet. Plus I thought it was cool that during the city inspection after the install, the first thing the Inspector said was “You picked a great company, they do excellent work, and a lot of it.”

There’s a ton of things that I would have rather spent the money on, but nobody I’d rather have spent it with.

The tech admitted they had knowledge that a high efficiency filter may cause the furnace to shut down, but failed to notify their customers.

Excellent people and top quality work! We had an entire heating system installed in our 100' x 60' shop and the workmanship was outstanding. I also hired them to install a new furnace and air conditioner in my home. They continued to impress. My hats off to Eric and team for the workmanship and response .We will be using them to upgrade our heating system in an additional shop this summer. Give them a call....you won't be disappointed!

I was very pleased with the service I received from the Folks at Sinkler. Of course my furnace went out during this last snow and it was after hours when when I called. I assumed I was talking to the owner and he was very nice and informative, I told him what was going on and discussed price. He was honest and told me that because it was after hours it would be a higher hourly rate and after making sure I had the ability to stay warm through the night he suggested that I wait till the next day. They were prompt and very efficient. I'm happy with the work they do and the quality of service.

Sinkler provides great customer service. Everyone we've had contact with was very professional & responsive. Technicians are on time, friendly & very knowledgeable. Would highly recommend Sinkler for new construction as well as repair of previously installed systems.

Had 'Murphy' strike and lost my A/C unit at 8 PM on a Sunday evening during a heat wave. Sinkler not only answered the call but was also able to send a technician even given the terrible timing. There is a premium to pay which is justified and expected given it is a weekend and the time of night but it was very fair. The tech (Jarred) was great and and was able to resolve this issue and get my unit running yet that evening. Great response and service!

Fantastic, fast and friendly service. This cold finally broke our furnace and when I called to have a tech come out they were polite and excellent to work with. The initial tech was awesome and even provided us with 3 space heaters to use while we waited to get the measurements and quote the next morning. John came out and was awesome to work with. This is my first home and I did not know much but he walked me through everything and all my options. Didn't try to push the most expensive unit on me but showed me what was available. After setting everything up, they were there on time the next morning and were very respectful and professional. Answered any and all questions I had and they did a phenominal job! They did not leave until they knew that the furnace was good to go. I was not recommended Sinkler, but I am glad I called them because they were stellar. If you are hesitant to call on Sinkler, don't be because I know I will be going back to them for any heating and cooling (the ac is most likely next) problems in the future. Thank you again for treating us like family during this very cold time.

I can't say enough great things about Sinkler! Our furnace was making a knocking sound and would keep us up at night. They took the time to come and check out the problem and made sure it was fixed. Now we can't even hear our furnace running! Great customer service! Thank you so much Sinkler!