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Lilo Allen
On January 8th, 2020, (my birthday) an employee by the name of Russell A. Kass swerved into my lane and hit my rental car, causing over $2,000 worth of damage. Both Mr. Kass & Kinlow heating are denying that the work vehicle is owned by either party, and thus are putting the responsibility of paying for damages off on each other. My trip to Jamaica was ruined as a result of my injuries, as well as my birthday. I hope no one ever supports this irresponsible business. They have no intentions of paying for the damage that their employee caused, leaving me stuck with a huge bill that is not my fault. Disgusting.
C-LifeStyle Barnes
Short cycling issue. The guy tells me I needed another filter box and with out fixing anything, tells me that will be $104 dollars. Turns out my high efficiency furnace only needed the fresh air intake connected. Not good business .. I appreciate the quick response to my call.. but wish I could find inner city businesses minority owned doing a better job at their craft. I will never recommend or call Kinlow heating again. Lesson learned..
Joshua Turner
Our family business had the air conditioning units stolen. A friend referred us to Kinklow. Two years later, we have to have them repeatedly repaired and now replaced. We made many calls to the company when the air conditioners started not working properly. Excuses were made that the owner was sick. We have almost two hundred children in our building in the middle of summer with no air. Kinlow didn't care. We have now called someone else to replace the discontinued, outdated air conditioners that Kinlow sold us as top of the line while telling us that he was giving us a deal.
Our insurance wouldn't cover the cost of the new air conditioners. I feel like Kinlow kicked us when we were down. We spent thousands of dollars for something that this company knew wouldn't work right.
Onyx Diamond
I received impeccable service to my duplex furnaces. THE GENTLEMAN WAS PROFESSIONAL AND READILY HAD HIS EQUIPMENT IN TOW. THE SERVICE WAS PERFORMED DECEMBER 17TH AND IM SUPER SATISFIED WITH THE OUTCOME ON BOTH UNITS...YEARS AGO THEY SERVICED MY PARENTS HOME AND NOW AS AN ADULT I STAND BY THEIR QUALITY WORK...
Eric Rogers
Customer service goes along way. Everyone has their own personal issues. Dont bring it to work with you. Went with another company for renovating my 8 unit apartment.
Randal Winters
I had no problem with kinlow he installed my Furnace central air unit and water heater all at the same time great deal great price everything
Jay 414
Pretty good service just up until ge tried charging me twice but things were taken care of ill recommend.
Bennett Mays
Great work customer service and prices.
SUZETTE Love
Very pleasant and efficient and knowledgeable
Cecil Brewer
Top notch