Zig's Heating and cooling

Stay away from this company. They have a very poor history of customer service. This company previously installed a furnace in my residence with no problems. Earlier in the year, I called to get an estimate for central air. An appointment was made an a no show from the representative. I called back and the male party said that he lost my number. Fair enough. Another appointment was made. Once again, a no show. I understand that we are living in a time where there is an employee shortage. If the job could not be done, at least explain that it could not be done instead of wasting my time. I would not recommend this company to anyone.

I had neglected care for my gas furnace. Zig was able to make an appointment within 24 hours. He did a thorough tune up that resolved my issues in about an hour.
Very pleasant guy and fees were guite reasonable.

Very professional, came to check didn’t charge for estimate next day install thanks Zig’s Heating & Cooling ,Llc

AWESOME! Zig installed our unit a while back and when it went out he came quite promptly (in horrible heat) and got us back up and running. He also showed us a quick way to keep unit clean for low maintenance. Totally recommend!

Called Zig up and told him I needed a new AC unit and said it was a 3.5 ton and he gave me a fare price over the and 24 hours later I had a new unit installed . Zig and his crew did an amazing job and I’m happy I have AC so fast on a 90 plus degree day 👍 thanks Zig

My air went our during the most hot and humid days we've had this year. I called for service and/or replacement and Zig himself came the same day. I received a really fair price and he completed the job in less than an hour. I have used this company in the past, and will certainly use them again in the future. He never tries to sell me something before he tries fixing it first, and most times its a reasonably priced repair. I would recommend this company to anyone looking for repair or replacement or furnaces or air conditioners.

He came over within 25 minutes of my call. We decided it would be a good idea to replace the blower motor. He didn’t insist I needed a new furnace which always irks me. He came over the next morning, replaced the motor and was done in less than an hour. Super nice guy and price was reasonable.

Chris did a great job! The house I bought didn't have any heat working. Chris came to my house on a Sunday (the same day I called) and was able to get the furnace up and I'm greatful that he was able to come and get it fixed so quickly🙂

Hottest week of the year, House was 92 degrees. Everyone we called wanted to replace our A/C in a couple days. Zig's receptionist was extremely friendly, even though she was probably swamped with calls. They made a stop by our house that day, and had it coling off for $250. No replacement needed. (Although their quote for replacement is significantly better than every other one we received.) Zig's is awesome!

I only chose one star, because it made me. This is a zero star service privider. We have had problems with our furnace, that Zig's installed, for a couple weeks. On multiple occasions we have called them to get help. Twice, it was on a weekend, in the middle of the night. One time we never received a call back, another time, their voice mailbox was full. Both were nights with below zero windchills, no heat, and a baby at home. I understand they are not 24 hours, but a call back the next day would be nice.

Finally, we scheduled an appointment for a service man to come out. 10:30 Am appointment. At 11:30 we called them. Service man was held up at previous appointment but should be here shortly. At 12:30, still nothing. Called again, he'll be here within an hour. At 2:30, still nothing! They never came and never called! This is the worst service ever. If you actually have a problem, call someone else. Zig's is not capable of providing any help.