Always Fair Heating and Air

We hired Brad and his team at Always Fair Heating and Air in the Winter to install a heat and Ac system in our rental in Cottonwood Az. Our tenants were freezing and we needed something fast. Everyone in Cottonwood was booked for weeks out but Brad was willing to drive all the way out to install our new system right away. There was no upcharge for the
distance to drive out. As a matter of fact his price was very reasonable just like his name says Always Fair. Everything worked great all winter. For some unexplainable reason the Ac system went out in the summer. Again he went the extra mile to honor the warranty driving great lengths to get parts quickly and taking calls on the weekend, nights and even fathers day. After a thorough assessment, and having tried everything the unit was not repairable. So he replaced the entire Ac at no charge.
I repeat he completely honored our warranty and we were not charged anything.

Brad is a good man who tries very hard to go the extra mile to keep your heat and Ac running smoothly!!!

Give him a try, he will come through for you!!

We had our old HVAC units replaced and are so pleased. This company is quick to service, very polite, realistically priced, and friendly. They got the job done efficiently, have come back out to check on the units, and have been so pleasant to work with.

It was pleasant experience from the biding to the job completion to be involved with Brad and Always Fair Heating and Air. The requesting information , the bid , the schedule of work and the installing crew performance of the work was performed with out delay and with constant communications. The installers work with knowledge in performing the work and maintained a clean and safe work space. I would recommend Always Fair to anyone have heat or air problems.

I got 3 estimates by email after explaining what I wanted. They were quick and the price was in line with/better than my other quotes with no haggling or pressure. I should have asked more questions about the expected performance, though. I appreciate that they didn't try to upsell me, but I'm a little disappointed with the unit. They've sent service out a couple times to check and they've been very nice, but the new unit just can't keep up with the afternoon heat in August.

Had a cooling fan issue on the compressor. The technician identified the problem was being created by the fan speed of the air handling unit in the attic. He took his time and reset the controls to their original specs and now we are having no issues. The problem wasn't due to faulty equipment, it was due to adjustments made by a previous tech. He has since been replaced! I highly recommend Always Fair Heating and Air.

As soon as they found out that my new AC unit had failed after normal service hours, they scheduled someone out to the house the very next day and he arrived around Noon. Alex was professional and efficient and got the unit up and running in no time! Thanks to Brad for making it happen!

Always Fair Heating & Air is a small company, and hence I admit that I had some reservations about their ability to deliver. But the two installers, Robert and Aslan, showed up today at 6:30 AM with the air conditioner model that I had specified, the crane arrived at 7, and the work was completed in just two hours.
Their speed of working meant that even though the installation was being done in the Phoenix area when the outdoor temperature was approaching 100 degrees, by the time they turned on the new unit the indoor temperature had not risen by more than a few degrees.
Using a handheld infrared thermometer, Aslan verified that the conditioned air temperature was the required number of degrees below the outdoor air and return air temperatures. And as they promised, a truck came by before noon to cart away the old unit.
Not only was the work done professionally and promptly, but based on other quotes I got for doing this install, the price I paid was more than fair. It even includes at no extra cost five years of twice-yearly maintenance visits.
I am grateful to Brad Woods, the general manager, for managing this job for me, and can give his company my heartiest recommendation.

Timely, efficient, communitive, responsive. All members of the team were polite and knowledgeable. Any issues were addressed promptly. If you want good quality, price and service, I don't think you will be disappointed.

Always Fair beat the other bids I received for replacing our rooftop HVAC by more than $1000, and they were very responsive and easy to work with to boot. I was very impressed.

only wish they would give the items SRP requested to get the coolcash rebate.my application was cancelled by SRP because they didn't get any items requested from the contractor.