They install a new mini-split unit and didn’t add the additional Freon. After about 4 months the unit stopped working. They came back out and reset it and said it was fixed. After going back & fwd w/them they say nothing else they can do. Unit was out of warranty. Another company came looked at it and fix the problem immediately. It just needed additional Freon because brand new units usually don’t come full. Just enough to get the unit up and running. Although, the initial installation was on point. I’ll give them that.
Very professional, and friendly. Informed you exactly what to expect, and what steps they were going to take to get the work done. Answered all of my questions and concerns. I highly recommend Florencio Medina and Santowine Thomas. Great experience overall.
Luis Roman Very happy with the work he has done. Very professional Awesome attitude Very clean, I wish everyone who has worked in my home,was as good . Thank You Reliable Energy!
Jorge Gaytan was very good and took his time with everything to make sure everything was to my approval. He explained everything while he was doing it, which was reassuring .
Jorge Gaytan was very professional, ask for my approval before beginning any task, and made sure I was aware of what he was doing around my home. Thank you!
Jorge Gaytan Was very helpful in the installation process of the being energy Efficiency. He replaced the broken window panels and installed the weather strip on the door and he cleaned up the area after the work was completed. I'm very happy with his work ethics.
Gorge gaytan: was the agent that came out to help just have to say thank you so much Gorge for all your help! he went out of his way to show myself and my mother how to clean out our wall furnace along with some pretty nice tips on how to do it.
Jose Castro was the one that came and gave us all the info we needed. We set a date and an estimated time frame. They came within the 1st hour of that time frame. We are very happy with the service and definitely recommend.
This was certainly a positive experience with Reliable Energy. Jorge. Gaytan and Saul Castoneda provided service with a smile and they explained the work and answered all questions. The work was done professionally and my home was left neat and clean when the work was completed .I'm looking forward to conserving on energy. Job well done.
We want to thank you as well for your time and work. Florencio Medina and Santowine Thomas were awesome workers and fast. Would recommend them to any other clients are in need of service.
Bridget Parker
They install a new mini-split unit and didn’t add the additional Freon. After about 4 months the unit stopped working. They came back out and reset it and said it was fixed. After going back & fwd w/them they say nothing else they can do. Unit was out of warranty. Another company came looked at it and fix the problem immediately. It just needed additional Freon because brand new units usually don’t come full. Just enough to get the unit up and running. Although, the initial installation was on point. I’ll give them that.
Betty Jauregui
Very professional, and friendly. Informed you exactly what to expect, and what steps they were going to take to get the work done. Answered all of my questions and concerns. I highly recommend Florencio Medina and Santowine Thomas. Great experience overall.
Richard Osuna
Luis Roman Very happy with the work he has done.
Very professional
Awesome attitude
Very clean, I wish everyone who has worked in my home,was as good .
Thank You Reliable Energy!
q w
Jorge Gaytan was very good and took his time with everything to make sure everything was to my approval. He explained everything while he was doing it, which was reassuring .
Ana K. Munoz
Jorge Gaytan was very professional, ask for my approval before beginning any task, and made sure I was aware of what he was doing around my home. Thank you!
Selma Hendy
Jorge Gaytan
Was very helpful in the installation process of the being energy Efficiency. He replaced the broken window panels and installed the weather strip on the door and he cleaned up the area after the work was completed. I'm very happy with his work ethics.
yarlin Cardona
Gorge gaytan: was the agent that came out to help just have to say thank you so much Gorge for all your help! he went out of his way to show myself and my mother how to clean out our wall furnace along with some pretty nice tips on how to do it.
Marbella Quintero
Jose Castro was the one that came and gave us all the info we needed. We set a date and an estimated time frame. They came within the 1st hour of that time frame. We are very happy with the service and definitely recommend.
Oddie Anewdeal
This was certainly a positive experience with Reliable Energy. Jorge. Gaytan and Saul Castoneda provided service with a smile and they explained the work and answered all questions. The work was done professionally and my home was left neat and clean when the work was completed .I'm looking forward to conserving on energy. Job well done.
Kenneth Mullen
We want to thank you as well for your time and work. Florencio Medina and Santowine Thomas were awesome workers and fast. Would recommend them to any other clients are in need of service.