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Solace Plumbing Heating and Air | Emergency Plumber, Drain Cleaning & Tankless Water Heater Repair Expert in Rancho Cucamonga

4.6

100 reviews

Amenities

  • Onsite services

Solace Plumbing Heating and Air | Emergency Plumber, Drain Cleaning & Tankless Water Heater Repair Expert in Rancho Cucamonga Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jay Hu

SCAMS the elderly! $25 Plumbing is another name for this company. Charged my elderly parents over $1300 for this breakdown.
1) Cut into wet drywall ceiling in the garage (easy access) with a water bubble, no repair of drywall after - approx. $50 worth of exploratory work
2) Replaced ABS/PVC bathtub drain assembly - max $100 worth of parts
3) Replaced a shower valve cartridge - $100 max for the part
4) Total labor time of less than 2 hours - $200/hr if extremely expensive labor rate
This should have been a sub $800 job for the most expensive plumber before we get into rip off territory. Most honest plumbers would be in the $500-$600 range for this work. Absolutely disgusting they would over charge so much to an elderly couple.

Another flag that most will not catch is that there is no consistency with this business. Simple Google search will show 3 different addresses on Jersey Blvd, Rosebud Street, and Sunflower Avenue on sites all updated within the last several years. While they do have an active CA contractor license with proper bond and insurance filed, they are not BBB accredited.

If you read their review responses on Google and elsewhere, you'll see they justify their high prices with insurance, office staff, fuel, etc. Well, other plumbers also have the same expenses, so explain that. These people say they are a family owned company...well, I'm sure karma will come for their family.

Minita Patel

This family owned company had Excellent service. Competitive pricing. Sean was excellent at installation and went above and beyond to take care of Issue . Thank you for your professionalism

Ernie De Pass

This is my second experience with Solace Plumbing, Heating and Air. Brandon and his associate were professional and courteous. I will continue to use them with confidence for future air conditioning and plumbing repairs. Thank you.

Ed Tarbell

Thanks again to Barry, Bryan and Brandon from Solace Plumbing Heating and Air for doing an Excellent job installing my Mini-Split System. Everyone from your company has been awesome over the many years I have been doing business with you.

Mary Harker

Bryan, Brandon, Don and Richard are what Solace is all about. They diagnosed and fixed our pipe problem in record time. They are courteous, professional, personable and great to work with. For all plumbing repairs, they are the best.

Michelle Panos

They were amazing! They usedhigh quality items, answered all my questions about the installation, were professional, courteous and cleaned up perfectly after the job was complete. We highly recommend Solace Plumbing!

wendy hamilton

Solace was a great experience from beginning to end. Called on a Wed morning due to an issue with my garbage disposal, a friendly professional staff member arranged a skilled technician out in less than 2 hours. Don was pleasant, efficient, and understanding to my issue. He provided me with an excellent price, with quality parts and labor to replace by disposal. I would HIGHLY RECOMMEND Solace to anyone in the market for a licensed professional plumber.

Elaine Alvarez

We are so happy with this company. I spoke to Barry and he was very honest and straight forward to talk to. I was able to make an appointment the next day! Barry took time to be there and check on the problem. He explained to me the least and worse case scenario of the gas leak problem that we were having. His technician - Don was very experienced and knew what he was doing. We will definitely use them again next time.

Frank Sapienza

Barry, his boys, and Don are awesome! Been using this company for over 20 years and they are the best. Great family owned business with professional service providers. Whenever I have the chance they are the first company I recommend for any plumbing, heating, and air service. This company lives up to its name and was truly my solace when my water heater recently broke and needed replacement. I will say that they are not the cheapest you can find but I prefer quality service and products over a few dollars and cents. You will definitely not be disappointed going with this crew! Thanks solace for always being there when my family needs you the most.

-The Sapienza’s

Liz Bachmann

Barry came out this morning for a air conditioning problem. He was beyond excellent! Kind, genuine, informative and took his time and explained everything he was doing . I will be sure to let everyone know this is the best company and experience I have had it a way long time. Great customer service thank you.

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