PacificAir Heating & Air Conditioning

I recently did a furnace, duct, and thermostat replacement project in my home. The entire process was smooth, professional, and the results meet my expectations very well.
The team of professionals who handled the project were outstanding. They were knowledgeable, experienced, and dedicated to providing the best possible service. The furnace replacement itself was a significant improvement over my old, outdated system.
The new thermostat has added a whole new level of convenience and control to my heating and cooling system. My wife especially likes the remote-control functions of Nest, the mobile app operations are intuitive and well implemented.
Not only has this project transformed my home's comfort and energy efficiency, but it has also provided me with peace of mind. The upgraded system is backed by warranties, ensuring that any potential issues will be promptly addressed.
In conclusion, the furnace, duct, and thermostat replacement project I undertook was an absolute success. From start to finish, the experience was excellent, and the results have been outstanding. The enhanced comfort, energy efficiency, and improved air quality have made a noticeable difference in my everyday life. If you're looking to upgrade your home's heating and cooling system, I wholeheartedly recommend considering a similar project. It's an investment that pays off in terms of comfort, savings, and overall well-being.

We had a heat pump system installed to replace our a/c and gas furnace. Thomas, who came to give us an estimate was very informative and made sure we understood how a heat pump works. He helped us to make decisions about the installations that ended up reducing our cost and construction inconvenience. I did have to contact him twice about the status of our project, but he responded immediately each time. Hector and his team did a great job covering our wood floors, and were careful when removing the old equipment and bringing in the new equipment. Hector was definitely the team leader giving instructions to his team. They all worked diligently and completed what was supposed to be a 2 day job in one day. When Hector had to contact Thomas about an issue, Thomas responded and resolved the issue to our satisfaction. The team cleaned up inside and out when they were finished. Hector made sure my husband was able to connect the new Nest thermostat they installed to the internet. There was a problem getting it connected, but Hector wanted to give it one more attempt. We figured out the problem and he was able to get the Nest connected. We are very pleased with the installation. We hope the final inspection and permit goes as well.

I have had an excellent experience talking about what is wrong with my current system. It was reviewed and determined I need a new system. Within 2 hours I met with Cezar who did a thorough review and we discussed what I would like. An estimate with rebates was prepared and discussed with me. The install date is scheduled about 10 days out. Very responsive so far.

The technician from PacificAir was able to correctly install a programmable thermostat after two different technicians from two different companies could not. This technician was professional and informed me as to what exactly was going on. I'm glad I was able to schedule this company to send someone out that actually knew what they were doing. There have been no issues with the furnace or the thermostat since.

The Pacific Air team did a great job from helping us figure out the best system to meet our needs to financing. The installation crew was fast and did an excellent job.

Hector y Osvaldo just did finish the heating furnace, they did absolutely professional work I will them recommend. To others people

David and Roberto install and HVC in our facility extremely professional and quick, very satisfied with their service. Highly recommend David and Roberto.

Abel Faragoso did my inspection and was exceedingly thorough rough and a wonderful communicator. I was really inspired by his excellent service skills. I work in healthcare and often it is easy to slip on customer service, but Abel reminded me that there is a way to give 100% to your customers.
The detail of assessment was exactly where I would have wanted it to be. I felt very confident in the work he did and I am grateful for the positive energy and hard work he put into it.

We called SO many HVAC companies and I knew the moment I connected with PacificAirUSA that our experience would be positive. And, it was true. Very professional team and competitive rates. We did not have to wait weeks for an appointment. The crew was on time, neat, focused and the job was completed within the timeframe quoted. The system has been working and no residual issues. We have recommended to friends and neighbors who have all had the same positive experience.

Sam the technician who came through did a very thorough inspection, before recommending their services for the job. Their prices are competitive with financing options available as well. They also provide comprehensive end-to-end services in installing your HVAC (e.g., you don't need to look for separate contractors to get your gas line pulled to the installation spot or look for a handyman to patch things up, etc). The project manager assigned on the job had a great attitude in the 3 days they were here to work on the installation - good communication and professionalism duly noted.