Grainger Industrial Supply

Phone rep/order was excellent. Grinder stand I ordered isn’t Grainger,s fault. Made in China .Post was made for a midgets,too short. Got another taller one from my local metal shop(42”) .Had to drill my own mount holes. Slots on the plate didn’t match up to my 8” grinder base holes. Overall,a heavy duty stand. (#4900H005)

First and last time dealing with this place. Needed an endmill on the fly for a job. With Covid protocol in place; I'm expected to navigate their website (a nightmare in itself, and what they're paid to do), place my order over the phone, and wait to make sure it's right. All from the parking lot, mind you.

We can have Wal-Mart, convenience stores, and protesters by the thousands... but Grainger warehouse needs operating room procedures. Thanks for assuring me that ordering from larger corporations outside of my home city, and waiting days, is less complicated.

Ordered boxes. The product was meant to arrive within two weeks. After waiting 2 and half weeks, we made an enquiry about the order because it was 2 days late. The order was canceled by Grainger without notice. This is why corporations like "Grainger" are becoming obsolete.

Called looking for parts. As soon as they asked if I had an account, and I replied no. I was hung up on after waiting for 10 min on hold.

Curbside service is awful
Update: tried to call ahead today for a thread tap.. got a call center not the store. Was no help. That was my last effort to support this business.

Employees were helpful and polite. I like doing business with them and would recommend to others.

Sorry customer service the guy didn't even hand me the part i needed he threw it at me like i was a problem. I will never return here.

One of the best Grainger's I've been to. Very polite and helpful staff

Great guys...helped find exactly what I needed!!!

Nice place and people. Always have what I need or can quickly order it.