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JD's Denver Plumbing, Heating and Air Conditioning Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Devon Zook

We originally called JDs Plumbing for a new AC unit. Because of their amazing customer service and quality work, we've used them for sump pump replacement, basement drain replacement, outdoor spigot repair, and shower repair. This company has been amazing and we will be using them for everything we do in this house.

Lisa Fischer-Wade

After a frantic search early summer to find a company to start up our evaporative cooler, JD Plumbing came to the rescue. They got us scheduled within a couple of weeks AND found a much better way of accessing the roof than previous companies. They just shut the evap cooler down for the winter and again, great service. High recommend for your evap cooler maintenance.

Allison Langley

Friendly, quick, great service! I had an excellent first experience using JD’s and will use them for any future home plumbing needs. They were able to come out the same day I called and even tried to help resolve my issue over the phone first. Reasonable pricing and very helpful! Tony provided great service and advice. Thank you JD’s!!

Lindsay

I really wanted to love this company, but my experience has been awful. I dont understand how they have such great reviews. I called for a swamp cooler start up, and to repair what needed to be. I put way too much trust into this technician. I had to reschedule my first appointment because they were going to be an hour late after the 2 hour window. The technician came at 530, then worked for 2 hours and charged me $972, I didn't care if my house would be cool! Next day it started leaking. My husband called first thing Monday, someone could not come until Tuesday evening. Then they no showed, while my family of 5 baked in our 80 degree house. I will never use this company again. Looking back I wish I never agreed to pay that amount, could have done it myself. I will update if they actually come back and fix their mistake.
Update:John finally arrived at 9 pm. My husband was satisfied with the completion of fixing our leaking swamp cooler.

Joseph Charlow

We hired JD's Plumbing service to do a whole home repipe. The job was done on time and with great quality, and the pricing was competitive with other bids. We had some issues with our sprinkler system after the job so we had JDs plumbing come back out to check it out. Turns out the sprinkler issue was unrelated to the repipe, but they still took the time to triage the problem and fix it. In addition to quality work, the focus on customer service is unmatched. No doubt we will use them for any future plumbing needs and we would highly recommend their services.

Kathy Fodness

Daniel performed a complete heating check/start-up. He was personable, polite, knowledgeable and I felt very comfortable with his level of expertise and experience. Thank you Daniel!

Flighty Bumblebee

Fantastic experience with this company and its technician Scott. Our evaporative cooler broke in July, and when our previous service company recommended an expensive replacement, we called JD's for a second opinion. They scheduled us quickly, and Scott efficiently identified the problem. He got the cooler working again for a few hundred dollars in parts instead of upselling us on a replacement. He even worked on his day off to make sure we didn't have to spend another day roasting in July heat. I will definitely be calling JD's again and asking for Scott - it's great to work with real professionals.

Matt McDowell

Troy and Adam were really friendly and happy to help explain anything that we had questions on with our furnace and AC unit. I would definitely call JD's again!

lauren deaton

I have used JD Plumbing several times for my emergency and non emergency plumbing needs. Everytime they have exceeded my expectations. Each plumber I worked with is knowledgeable and pays attention to the little details of their work to ensure it is done perfectly. I have had exceptional customer service experiences throughout the company from the associate who schedules the appointment, to the plumbers executing the work and the owner who has taken the time to answer numerous questions when I am evaluating options. Thank you for your exceptional service and expertise.

Amy Van Court

I want to give a shout out to the good people at JD's. Two years ago Tony installed a new high efficiency hot water heater in my home after the old one failed. They resolved the issue on the same day I called, which was a blessing.

Fast forward to today, when it appeared there was a leak coming from the heater. I called JD's and was disappointed to learn that they were short-handed and would be unable to come out for several days. Needless to say, I was not a happy camper. I ended the call in a huff and made arrangements with another company that was able to come out on short notice. While waiting for that company, Taylor at JD's called back to say she was able to schedule Tony to come to my home late today. Because I had already scheduled another company, I declined her generous offer and thanked her for the extra effort on my behalf. This would have been plenty to satisfy me that they were doing their best for a good customer.

So it was extra impressive when Tony then called and asked if we could FaceTime the problem so he could diagnose it for me. We did, and it was determined that the problem was not with the water heater, but with the furnace condensate pump located next to it. Tony spent extra time on the phone with me to explain the problem and potential solutions, even though another company had been called and the problem was not covered by the warranty with JD's since it wasn't caused by the water heater. I'm so impressed with the extra effort these folks took on my behalf. Hat's off, JD's!

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