Serviceman showed up during the promised time and office called right before they came. Bruce was very friendly, polite, and efficient. I am very relieved that my unit is fixed.
We have been using Miklos Air for about 8 years now and find them to be extremely honest and trustworthy. They are a pleasure to do business with! The office staff is wonderful and the technicians are very knowledgeable and competent.
I have been a MIKLOS customer for many years. The installation and periodic maintenance have been very satisfactory. The quality, response time, price and flexibility/professionalism/politeness of their team are the strong aspects that keep me loyal to them for so long.
Called and a tech was out within two hours(which seemed like a lifetime). Our technician Dan was awesome. He had the issue fixed and sorted within 10 minutes. From a family working from home with a toddler and pregnant mom we are super great full to have cold air blowing again! Thanks a billion to our awesome tech Dan.
This is a very nice company with professional people that seem to care about you, the customer. Highly recommended. Will use them for all of my AC needs
The technical service was perfect. The AC shut down during the night and after the service was provided, it was working fine. The problem is how they treat the customer.
The technician left the premises without telling us that everything was OK. When I called to ask what was going on, the lady who took my call explained that everything was OK, the unit showed no problems, measurements on some tech parameters were performed and everything was working perfectly.
I asked her why wasn't I notified that the service was completed. This is where the excuses started. "We don't speak with the tenants, only with the landlord". " The technician said the lady at home didn't speak English. My wife is not 100% fluent but was fluent enough to tell the guy to wear a mask when he entered into the house.
This back and forth conversation as to justify why wrong was right, really upset me.
Today, I have no clue as to why the system stopped, what I could have done to reset it, and I leave with the feeling this can happen again and I will be helpless. A customer should not feel like that.
I firmly believe that customer care is just as important as the service provided, and this lady should learn that too.
My AC quit and Miklos was there 5 hours after I called! The tech quickly diagnosed the problem, fixed it, explained to me what the problem was and how I could prevent future issues. All in about 30 mins and the cold air was back on. This company is legit! Thanks Miklos!
I’ve been a customer of Miklos air for many years. I highly recommend this company! They show up promptly as scheduled, and give you an assessment with your options. Their technicians are professional, and trustworthy. The office is always pleasant, and helpful.
I have used Miklos several times for different needs. They have installed ducting for range hoods, bathroom fans, fixed duct leaks, and fixed a whistling return that I couldn't fix myself. They were on-time, explained needs and costs very clearly and simply. The techs have also been very clean in their work, which says a lot for an HVAC company. I will continue to use them in the future.
Jacqueline McGinley
Serviceman showed up during the promised time and office called right before they came. Bruce was very friendly, polite, and efficient. I am very relieved that my unit is fixed.
elaine mair
We have been using Miklos Air for about 8 years now and find them to be extremely honest and trustworthy. They are a pleasure to do business with! The office staff is wonderful and the technicians are very knowledgeable and competent.
Eduardo Freitas
I have been a MIKLOS customer for many years. The installation and periodic maintenance have been very satisfactory. The quality, response time, price and flexibility/professionalism/politeness of their team are the strong aspects that keep me loyal to them for so long.
Richard Raiford
The technician Amanda was really excellent. Helpful and knowledgeable and patient with my many questions.
callie carlisle
Called and a tech was out within two hours(which seemed like a lifetime). Our technician Dan was awesome. He had the issue fixed and sorted within 10 minutes. From a family working from home with a toddler and pregnant mom we are super great full to have cold air blowing again! Thanks a billion to our awesome tech Dan.
Darren Light
This is a very nice company with professional people that seem to care about you, the customer. Highly recommended. Will use them for all of my AC needs
Carlos Seidl
The technical service was perfect. The AC shut down during the night and after the service was provided, it was working fine. The problem is how they treat the customer.
The technician left the premises without telling us that everything was OK. When I called to ask what was going on, the lady who took my call explained that everything was OK, the unit showed no problems, measurements on some tech parameters were performed and everything was working perfectly.
I asked her why wasn't I notified that the service was completed. This is where the excuses started. "We don't speak with the tenants, only with the landlord". " The technician said the lady at home didn't speak English. My wife is not 100% fluent but was fluent enough to tell the guy to wear a mask when he entered into the house.
This back and forth conversation as to justify why wrong was right, really upset me.
Today, I have no clue as to why the system stopped, what I could have done to reset it, and I leave with the feeling this can happen again and I will be helpless. A customer should not feel like that.
I firmly believe that customer care is just as important as the service provided, and this lady should learn that too.
Jake Ellefson
My AC quit and Miklos was there 5 hours after I called! The tech quickly diagnosed the problem, fixed it, explained to me what the problem was and how I could prevent future issues. All in about 30 mins and the cold air was back on. This company is legit! Thanks Miklos!
Gretchen Runion
I’ve been a customer of Miklos air for many years. I highly recommend this company! They show up promptly as scheduled, and give you an assessment with your options. Their technicians are professional, and trustworthy. The office is always pleasant, and helpful.
Mike Swan
I have used Miklos several times for different needs. They have installed ducting for range hoods, bathroom fans, fixed duct leaks, and fixed a whistling return that I couldn't fix myself. They were on-time, explained needs and costs very clearly and simply. The techs have also been very clean in their work, which says a lot for an HVAC company. I will continue to use them in the future.