My minisplit was freezing at the head unit inside and in the lines at the condenser outside. I called and Charlie was able to come the same day (we’re in January, mind you, it’s technically the slow season). He checked the level of refrigerant and showed me it was a pound low. He filled it and then used a gauge to check for leaks outside and inside at the head unit.
Charlie is a great contractor because he’s professional, friendly, competent, and charges reasonable fees. I’m so happy to find a contractor who knows how to deal with customers.
I highly recommend Essential Air. Charlie is extremely professional. He was punctual and even a bit early to arrive at scheduled appointment time. He took care as he maneuvered up to the attic and moved ladders etc throughout my home. He went above and beyond with excellent customer service when he offered to assist me fixing a few other items he noticed needed attention. His rates and prices are affordable. If you are seeking a trustworthy A/C specialist Essential Air at the top of your list!
I was happy I got a referral to call Charlie. Not only did he answer the phone right away, he actually came right out that afternoon. He fixed the problem and was extremely fair in the cost. As a matter of fact the other recommended companies have yet to even return my call and it's the next day. Thanks Charlie you provided great service.
Charles is smart fast and on time! He fixed without a big bill and extensive time. If you want honest individual he is the man to come too. I highly recommend Charles for your HVAC needs.
Was referred to Charlie to repair some ductwork under our home and service the two outdoor units plus our air handler in the attic. Charlie showed up early and got right to work. Very knowledgable about his industry and intelligent. Repaired our damaged ductwork under the home and cleaned a few drains/drain pans that were getting clogged by insulation and scum. Checked our systems a came back out one more time at no cost to check on the progression of low refrigerant and determine if it was a leak or just never fully charged when installed. We were very pleased with his work and professionalism. Will be working with him again for years to come. Recommend his services.
I was pleasantly surprised when Charlie answered the phone from a total stranger with an Atlanta exchange – then even more pleased when he said he could tend to my rental AC problem later that same day! It was my 5th call trying to find an AC repair professional who could respond faster then the installer who wasn’t going to be able to provide any “service after the sale” for another 3 days. 🤨 I am one satisfied customer – thank you Charlie! 👍
Charlie was AWESOME. Came out within the hour. Explained what he was checking and doing the entire time. Gave me options on how we can fix the problem and saved this baking girl's family from enduring another hot night of baking!! Cold air never felt more sweet!! Temp has already dropped 6°!!!!
Echoing all the positive reviews on Essential Air - my AC went out this am, Charlie was here within an hour and had me back up and running in no time. I love supporting local, small businesses and I would definitely use him again. Thanks Charlie!
Charlie’s the best. He came over to help us out when our AC went out and we were back up and running in an hour!! Honest, friendly, and courteous. We were really happy and fully recommend.
Amazing work! The AC was turning on, but not blowing cold air. Charlie came out on a Saturday and had us back up and running in no time!!! Thank you Charlie!!!
Lisa O
My minisplit was freezing at the head unit inside and in the lines at the condenser outside. I called and Charlie was able to come the same day (we’re in January, mind you, it’s technically the slow season). He checked the level of refrigerant and showed me it was a pound low. He filled it and then used a gauge to check for leaks outside and inside at the head unit.
Charlie is a great contractor because he’s professional, friendly, competent, and charges reasonable fees. I’m so happy to find a contractor who knows how to deal with customers.
I wouldn’t hesitate to call him again.
Toni Serwin
I highly recommend Essential Air. Charlie is extremely professional. He was punctual and even a bit early to arrive at scheduled appointment time. He took care as he maneuvered up to the attic and moved ladders etc throughout my home. He went above and beyond with excellent customer service when he offered to assist me fixing a few other items he noticed needed attention. His rates and prices are affordable. If you are seeking a trustworthy A/C specialist Essential Air at the top of your list!
Stuart Morris
I was happy I got a referral to call Charlie. Not only did he answer the phone right away, he actually came right out that afternoon. He fixed the problem and was extremely fair in the cost. As a matter of fact the other recommended companies have yet to even return my call and it's the next day. Thanks Charlie you provided great service.
Rich W
Charles is smart fast and on time! He fixed without a big bill and extensive time. If you want honest individual he is the man to come too. I highly recommend Charles for your HVAC needs.
Chris Crane
Was referred to Charlie to repair some ductwork under our home and service the two outdoor units plus our air handler in the attic. Charlie showed up early and got right to work. Very knowledgable about his industry and intelligent. Repaired our damaged ductwork under the home and cleaned a few drains/drain pans that were getting clogged by insulation and scum. Checked our systems a came back out one more time at no cost to check on the progression of low refrigerant and determine if it was a leak or just never fully charged when installed. We were very pleased with his work and professionalism. Will be working with him again for years to come. Recommend his services.
Jim Bohn
I was pleasantly surprised when Charlie answered the phone from a total stranger with an Atlanta exchange – then even more pleased when he said he could tend to my rental AC problem later that same day! It was my 5th call trying to find an AC repair professional who could respond faster then the installer who wasn’t going to be able to provide any “service after the sale” for another 3 days. 🤨 I am one satisfied customer – thank you Charlie! 👍
Monsi Torres
Charlie was AWESOME. Came out within the hour. Explained what he was checking and doing the entire time. Gave me options on how we can fix the problem and saved this baking girl's family from enduring another hot night of baking!! Cold air never felt more sweet!! Temp has already dropped 6°!!!!
Melissa Mcwilliams
Echoing all the positive reviews on Essential Air - my AC went out this am, Charlie was here within an hour and had me back up and running in no time. I love supporting local, small businesses and I would definitely use him again. Thanks Charlie!
Eddie Kim
Charlie’s the best. He came over to help us out when our AC went out and we were back up and running in an hour!! Honest, friendly, and courteous. We were really happy and fully recommend.
Christina Brooks
Amazing work! The AC was turning on, but not blowing cold air. Charlie came out on a Saturday and had us back up and running in no time!!! Thank you Charlie!!!