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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Crystal Valley Comfort Heating & Air Conditioning Reviews - 78

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Philip Schmidt

Sam was very professional and provided a wealth of helpful information to help my family make the best decision for our home. Thanks so much!

Rod Kaufman

Very helpful and kind. Thanks Kevin and Gabe

pappysailor

After ice storm our furnace needed to have memory reset

Kimberly Stevens

Service tech was very polite and helpful

Jeanne Hooper

Crystal Valley excelled in communication and all repair work I have needed including a late night call out for furnace failure on one of the coldest nights last winter.

Paul Sally

Eugene was very thorough, and did an amazing job answering questions .

Barbara Mitchell

Not sure what all he done. Verynice very professional. My annual check up new filter. Thank you for your service.

John Sassaman

Terrible company to deal with. I had them out to fix my AC. Was told that I had a bad capacitor. They replaced it and the AC still wouldn't work so they said I needed a new thermostat and they had one for $400, I said I'll get my own thanks. Bought one for $100 at Menards and put it on and the AC still wouldn't work. I had LaPine come look at it, they found that Crystal Valley replaced the bad capacitor with another bad capacitor. They changed it and it worked great. I called Crystal Valley and asked for the money back for the bad capacitor, I even drove 40 mins to their location to give them back the bad capacitor. I didn't ask for the service call money back, just the $154 dollars for the capacitor. I was told that I could not have a refund, once the product was in, it was mine. Even though it never worked! I was told I could have $40 back, I said the receipt says the capacitor was $154. They said that $114 was the installation charge. I watched the guy from LaPine change the capacitor in 5 minutes. It had quick change connections on it. The guy from LaPine told me a capacitor cost about 10-15 dollars. These guys at Crystal Valley are rude and they are crooks. I will NEVER deal with them again.

Rich Mersereau

we would give 10 stars. Terry and Sam were the best. Thank you for your outstanding service.

Katie Miller

Samuel P. was quick and professional at repairing our ac and got it up and going in no time

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