I really, REALLY want to give only one star. The only reason I'm not is because the unit I have did not come from this company. Nonetheless, my AC unit was leaking and I looked to this company for help. They sent someone over and he secured a drain pipe and unclogged something that I can't remember. Little over 100 bucks later, he's gone. I came home to still find water seeping from under the floor. I called again. I spoke to a woman and explained the situation. She didn't ask when I'd be available, just immediately says she'll send someone over. I tell her if someone's going to come that day to let me make sure my girlfriend would be home because I had to work. She IMMEDIATELY got short and interrupted me with "WOAH WOAH WOAH hang on, what about your girlfriend? What do you want me to do?!" Well ma'am, should you wind up reading this then if you'd either asked when would be convenient to begin with or actually listened to what I was saying you'd have known. Instead of saying that, I explained (again) that I had to work that day so I gave her a more convenient day. That day was yesterday. Gentleman comes over, adjusts one little pipe, and says he couldn't find anything else. Didn't charge me again so at least there's that. However, an hour ago I came home to a leak so bad that I had to resort to pulling up the floor boards in my hallway and living room so as to prevent molding. I don't understand how two different people from this one company could miss the cause of an issue this severe. Maybe this company is well equipped to make repairs on units that they installed. I don't know. But from my experience, if your unit is not from them I would steer FAR away from them
Update: My stepfather came over and found the problem in less than one hour. He found what two "licensed professionals" couldn't in less time than it took either of them to give up.
James Morgan
Best heating and air company in town!
Ryan McGee
Great people, even better service!
Joe Mattingly
Did an excellent job thank you. Very reasonable price. Wife called about 8 and there bye 11 finished a out noon thank you
Haley Harvey
Amazing people! Love my new HVAC!
Andrew Reynolds
Great service great people
Gabriel Bush
I really, REALLY want to give only one star. The only reason I'm not is because the unit I have did not come from this company.
Nonetheless, my AC unit was leaking and I looked to this company for help. They sent someone over and he secured a drain pipe and unclogged something that I can't remember. Little over 100 bucks later, he's gone. I came home to still find water seeping from under the floor. I called again. I spoke to a woman and explained the situation.
She didn't ask when I'd be available, just immediately says she'll send someone over. I tell her if someone's going to come that day to let me make sure my girlfriend would be home because I had to work. She IMMEDIATELY got short and interrupted me with "WOAH WOAH WOAH hang on, what about your girlfriend? What do you want me to do?!"
Well ma'am, should you wind up reading this then if you'd either asked when would be convenient to begin with or actually listened to what I was saying you'd have known. Instead of saying that, I explained (again) that I had to work that day so I gave her a more convenient day.
That day was yesterday. Gentleman comes over, adjusts one little pipe, and says he couldn't find anything else. Didn't charge me again so at least there's that.
However, an hour ago I came home to a leak so bad that I had to resort to pulling up the floor boards in my hallway and living room so as to prevent molding.
I don't understand how two different people from this one company could miss the cause of an issue this severe. Maybe this company is well equipped to make repairs on units that they installed. I don't know. But from my experience, if your unit is not from them I would steer FAR away from them
Update: My stepfather came over and found the problem in less than one hour.
He found what two "licensed professionals" couldn't in less time than it took either of them to give up.
Tonya Davalos
Absolute best in the Kentuckiana area!
Tre Pryor
Rob is a quality individual who does great work and stands behind it. What more could you want?!?
Chris Andrews
Excellent Service