LBA Air Conditioning, Heating & Plumbing

Robert is a wonderful AC technician! He has been our tech 3 times and is always knowledgeable, pleasant and a hard worker!

First day in the new home and there was back up coming from the toilet into the shower in the basement.

The tech putting in our gas line said being apart of the LBA membership, he could have someone out to drain the line.

20 mins later, they inspected, sent a cam down and then drained the line. Wasn’t much more money and I didn’t feel hustled. Great!

Thank for

Have done business with LBA for a number of years and have never been disappointed with their sales and service.
I highly recommend LBA.
Diane Baker
Kansas City, Mo.

Lba is on the way, not true. Everytime I hear their commercials touting how perfect they are, I cringe and change the station. My ac quit working on the hottest day of the summer. I will say that they came out quickly and I thought, hey this is great! Then the tech pulled everything apart and said the motor was bad and there was not another motor in KC, so he had to order it and would be back the next day. Well the next day came, noone called, so I called them. They had no real answer for if the part was in or not, but promised to be out the next day. Well the next day came and again they did not call, so I called the tech directly and said that he was scheduled to pick the part up the next day before noon and would be out to put everything back together, that would be on a Saturday. So Saturday came and no one called, so I called the tech again, he then told me that he did not pick up the part and that he was not even scheduled to deal with me on this day. I was furious at this point. I got on the phone, made one phone call, found the motor, picked it up, installed it myself and fixed the dang ac. These people are far from perfect and should stop touting this in their adds. I would not recommend LBA for any service.

Just a routine plumbing inspection and Corbin did an amazing job of explaining what he was doing and what he found and what to look for. He was very knowledgeable about all plumbing aspects of my home.

We've been using LBA for over 2 decades and remain extremely satisfied with their service. I trust their service people, I trust their pricing and I value how responsive they are. High recommend.

I'm irritated. I maintain my HVAC system twice a year religiously. LBA installed my system 17 years ago, and it has worked and been maintained twice a year. At my most recent maintenance check in mid-December 2022, I was told that the heat exchanger was beginning to rust, and I was shown a photo of a very few patches of rust. While I was also told that there was no immediate danger, I was encouraged to think about replacing the system. And to encourage me further, the technician told me prices were going up 30 to 60% at the first of the year. That price increase amount seemed unlikely, given that inflation is only at 7% - but it did get my attention. And if created fear.

For the record, I did get three bids on a new system, and one came from LBA. LBA's bid was several thousand dollars higher than the others. I'm writing today because my new system is being installed - not by LBA. The installing technician pointed out to me that there is literally no rust at all in the old heat exchanger. I feel like I was lied to in order to make a sale.

Granted, I realize that 17 years is a long life for a modern HVAC, but I feel like HVAC companies in general take advantage of customers' ignorance by "upcharging" and/or using scare tactics. Since LBA is not installing my new system, and since I feel like I was mistreated, future maintenance will be done by another company - so someone else will have the opportunity to mistreat a customer.

Explained both the current water leak and potential problems found with corroding iron central sewer stack and pvc pipe drain connections while diagnosing, and provided a breakdown of options.

Well, as parking is an issue at our home, I suggested parking in from of my house on bell which backs up to this rental. The plumber didn't get these instructions he says and parked on state line where parking isn't allowed and went to the front door and the guest let them in while my son was waiting for him on Bell. She let him in and I sent my son in the back door and it caused a great deal of drama. He did a great job, but it would have been easier on me if the directions were followed as it is a short term rental and she freaked out and it cost me about $600. not his fault but it would have saved me a whole lot of stress.

Jack and Jakob did a great job fixing our leak. They were both efficient courteous and professional.