Excellent customer service. New furnace install from November 2022 went great and exactly as promised. It got us through a harsh winter and we are 100% satisfied. They actually exceeded my expectations when wiring the electrical having done a real pro install. The plenum built on site was done by someone with lots of experience and done correctly. I will have my AC unit replaced for Summer 2023 and follow up with a second review in the future. Thank you Ashland Furnace Co.
Our unit burned up and I called Bob Woolery, he came and did an estimate that was cheaper than two other places in our area, they installed both the outside unit and the one in the attic . They also ran us a new ductwork. Very pleased with there professional work and all the employees were very nice. They will be getting all my business if ever I need anything else done. I highly recommend these people. Thanks so much
Just had new furnace installed. The cost was very reasonable and priced well. Took only 2 days to order and receive new furnace and they were here right away to install it. The crew was very professional, efficient and had the old furnace out and new one in and completely installed in only 3-4 hours. Thank you very much.
The best heating and air company in the area. Always professional, experienced, knowledgeable and get the job done! Highly recommend and use for all my heating and AC.
I will always call Ashland Furnace from now on. It is a treasured find knowing they are honest, efficient and very fairly priced in their services. The final cost was way less than we ever expected. It took them less than hour! To get our furnace up and running. The technicians were courteous, friendly and professional. From the research I have done, their price ranges are less than most in the area.
I would very highly recommend Ashland Furnace Co. for taking care of your heat pump maintenance repairs! There repair technician was at my house within a couple hours after I called about getting a blower motor for my unit . After being told by Heaberlins Heating from kitts hill , ohio that it would be next Monday before the motor would be replaced I thought that Ashland Furnace Company isn’t a family run company and they would have more options to get me a new blower motor a whole lot quicker . The blower was fixed within 24 hours and their Brandon their technician went above and beyond to get our air conditioning going again ! It’s great to work with Ashland Furnace to get the job done four days sooner ! Thanks Ashland Furnace
I called ashland furnace to come look at my heat pump when it went down. Keep in mind they have came and worked on it before. They came 38 miles, the tech's said that there was nothing they could do because of where it was sitting. Nothing was done, no work at all. They proceeded to tell me that there would be NO CHARGE because they didnt do anything. I received a bill in the mail about 1 week later for 156.00?? I called, the lady on the phone was very rude and I was told that it was a service call change. Fine 1 service call charge at 78.00 is fine but 2? The bill was not wrote up as a service call but labor. I was also told it takes 1 hour to drive down and 1 hour to drive back which is why I was getting 2 separate charges. Since when does it take 1 hour to drive 38 miles? I will never use Ashland furnace again.
Just had Ashland Furnace do a complete system in my home. My old system was outdated and the ac had gave up right as summer was starting. Chris came out and went over my options and gave me an estimate. To my surprise they beat every other estimate I received and to top it off it was a much better system. The installers were also very knowledgeable, great guys. I'm very pleased with my decision and will use Ashland Furnace anytime in the future. Top notch, honest and friendly people who genuinely cares about the customer. Thanks Ashland Furnace for an outstanding job!
These have to be the most honest and professional people in the tri-state area, they completed a new unit in a 2000 sq. ft home in the dead of winter 2014 and did the most perfect job I have ever seen. told me up front the cost and that's what they got paid, worked with me in every aspect, I would recommend these people over any on in the area and believe me I have had many people in the area rip me off, they even repaired my other unit that was put together completely wrong in out guest house, not only that but save my life time warranty the other company did not send in... Down to earth people...
Frank Flowers
Excellent customer service. New furnace install from November 2022 went great and exactly as promised. It got us through a harsh winter and we are 100% satisfied. They actually exceeded my expectations when wiring the electrical having done a real pro install. The plenum built on site was done by someone with lots of experience and done correctly. I will have my AC unit replaced for Summer 2023 and follow up with a second review in the future. Thank you Ashland Furnace Co.
Mark Burton
Our unit burned up and I called Bob Woolery, he came and did an estimate that was cheaper than two other places in our area, they installed both the outside unit and the one in the attic . They also ran us a new ductwork. Very pleased with there professional work and all the employees were very nice. They will be getting all my business if ever I need anything else done. I highly recommend these people. Thanks so much
Lee Moore
Just had new furnace installed. The cost was very reasonable and priced well. Took only 2 days to order and receive new furnace and they were here right away to install it. The crew was very professional, efficient and had the old furnace out and new one in and completely installed in only 3-4 hours. Thank you very much.
Potato Slim
Called to see about getting a quote to fix my air unit and the lady who answered the phone was rude answered going "what" with an attitude.
Lisa Vice
The best heating and air company in the area. Always professional, experienced, knowledgeable and get the job done! Highly recommend and use for all my heating and AC.
Kimberly Kemmere
I will always call Ashland Furnace from now on. It is a treasured find knowing they are honest, efficient and very fairly priced in their services. The final cost was way less than we ever expected. It took them less than hour! To get our furnace up and running. The technicians were courteous, friendly and professional. From the research I have done, their price ranges are less than most in the area.
Amos Layne
I would very highly recommend Ashland Furnace Co. for taking care of your heat pump maintenance repairs! There repair technician was at my house within a couple hours after I called about getting a blower motor for my unit . After being told by Heaberlins Heating from kitts hill , ohio that it would be next Monday before the motor would be replaced I thought that Ashland Furnace Company isn’t a family run company and they would have more options to get me a new blower motor a whole lot quicker . The blower was fixed within 24 hours and their Brandon their technician went above and beyond to get our air conditioning going again ! It’s great to work with Ashland Furnace to get the job done four days sooner ! Thanks Ashland Furnace
Nikki Reis
I called ashland furnace to come look at my heat pump when it went down. Keep in mind they have came and worked on it before. They came 38 miles, the tech's said that there was nothing they could do because of where it was sitting. Nothing was done, no work at all. They proceeded to tell me that there would be NO CHARGE because they didnt do anything. I received a bill in the mail about 1 week later for 156.00?? I called, the lady on the phone was very rude and I was told that it was a service call change. Fine 1 service call charge at 78.00 is fine but 2? The bill was not wrote up as a service call but labor. I was also told it takes 1 hour to drive down and 1 hour to drive back which is why I was getting 2 separate charges. Since when does it take 1 hour to drive 38 miles? I will never use Ashland furnace again.
david russell
Just had Ashland Furnace do a complete system in my home. My old system was outdated and the ac had gave up right as summer was starting. Chris came out and went over my options and gave me an estimate. To my surprise they beat every other estimate I received and to top it off it was a much better system. The installers were also very knowledgeable, great guys. I'm very pleased with my decision and will use Ashland Furnace anytime in the future. Top notch, honest and friendly people who genuinely cares about the customer. Thanks Ashland Furnace for an outstanding job!
Thom Owens
These have to be the most honest and professional people in the tri-state area, they completed a new unit in a 2000 sq. ft home in the dead of winter 2014 and did the most perfect job I have ever seen. told me up front the cost and that's what they got paid, worked with me in every aspect, I would recommend these people over any on in the area and believe me I have had many people in the area rip me off, they even repaired my other unit that was put together completely wrong in out guest house, not only that but save my life time warranty the other company did not send in... Down to earth people...