Our heat went out 2 days ago and we called Ashland Furnace who put our furnace in to fix it and they never called me back and the receptionist there was very rude! They put the furnace in 6 years ago and it literally quit working 2 months later. It would then go bad every winter after that and we were told it was freezing up this whole time. I then called back to ask about what time they were coming and I was told if I haven't received a phone call, they are not coming. I was also told since I have at least 1 unit working, we would be last priority on their list. I ended up having Polar Bear work on it and they fixed it the very next day and fixed the problem which it was clogged and not froze up as Ashland Furnace was telling us.
The very best and nicest people i have ever done business with. They came to my home and repaired my furnace and kept me from losing days of work. I appreciate and recomend their high standards to anyone. Thank you Ashland Furnace
Michele Hughes
Our heat went out 2 days ago and we called Ashland Furnace who put our furnace in to fix it and they never called me back and the receptionist there was very rude! They put the furnace in 6 years ago and it literally quit working 2 months later. It would then go bad every winter after that and we were told it was freezing up this whole time. I then called back to ask about what time they were coming and I was told if I haven't received a phone call, they are not coming. I was also told since I have at least 1 unit working, we would be last priority on their list. I ended up having Polar Bear work on it and they fixed it the very next day and fixed the problem which it was clogged and not froze up as Ashland Furnace was telling us.
Melvin Ferguson
The very best and nicest people i have ever done business with. They came to my home and repaired my furnace and kept me from losing days of work. I appreciate and recomend their high standards to anyone. Thank you Ashland Furnace
Ben Quinn
Great service and friendly staff. Our air was out, so they prioritized us a little earlier so we didn't have to be miserable. Good business
Timothy
Got a part from there for my a/c perfect fit works great. Great bunch of people down there
Catlettsburg Church of Christ
They are 6 weeks behind on their contract. We had to replace them with another contractor
Rickie Sudderth
Kind friendly people, that do a great job. I would recommend to my friends and family👍
Brandon Hill
I needed an odd sized filter they didn't have in stock but called around for me and found what I needed
Christy McCormick
My son works here. The manager and his wife are WONDERFUL people!!
Rebecca Porter
Easy to work with. Great family run business!
Bruce mullins
Thay over charge to high price for type work thay do