Everyone we interacted with at A.J. Michaels was amazing. Shortly after getting quotes our water heater failed. Chris, our initial contact, worked hard to get us a temporary unit and get us on the schedule. The guys who came to instal our new high efficiency boiler and water heater were amazing. They worked hard and did beautiful work. The system was in in record time and has been working flawlessly the month we've had it. We will definitely work with them again on other projects.
Excellent service at an affordable price. From the estimator to the front office and the final installation crew, I was comforted with the assurance that I made the correct decision in selecting A.J. Michaels to install my A/C unit.
Outstanding service, response, and professional care. Also the nicest bunch of people in the business. They have done all heating and plumbing in my home for over a decade, installed boiler, HVAC, serviced, and repaired. This is an exceptional group of folks. They have solved problems that other plumbing/heating professionals told me could not be done. For example, they installed air-conditioning system and vents in the attic of my 75 year old home when others said it was not possible.
Wow! I cannot say enough wonderful things about the extraordinary service and workmanship of the AJ Michaels team. From start to finish, every aspect was great! We live in an older home. The AC unit was mounted on the roof and the vibrations were incredibly noisy. They came out and moved the unit, repaired our system, and now we are soooo happy. We don’t hear the AC at all. They stuck to their estimate both price and time wise. And they took great care to protect our floors and clean up after they left. Fabulous!!!
My boiler and central air went out, so I assumed it was my thermostat. I changed the batteries and they still would not turn on. I called AJ Michaels who sent out a technician. He briefly acknowledged that the thermostat was functioning, but didn't look at it closely. He assessed a $1,600 boiler repair. I told him there was possibly an electrical issue with the AC unit because there had been a spark in close proximity to it. He was at the house close to three hours, cut into my wall to get to the unit and take it apart and still could find nothing wrong with it. After fixing nothing and cutting a big hole in my wall, he charged me $375 for his time and recommended an electrician and boiler repair. Days later I found out the spark had nothing to do with the AC and my boiler was fine. The batteries I had put into the thermostat were old, and all I needed was new batteries in my thermostat. This I figured out by myself. I felt stupid for not realizing it $375 and a big hole in my wall sooner, but I couldn't believe the technician didn't check this first AND fabricated a boiler repair of a new aquastat I didn't need. They also recommended an AWFUL electrician that did eventually fix the spark, but tried to up sell me like crazy. I will never use this company again.UPDATE: in response to the message they posted (below), I called AJ Michaels, and confirmed it was indeed their company that I worked with and they did find my account. So my review is not based on another company with the word "Michael" in the title.
I really had a good experience with AJ MICHEALS. Paul was my salesman and was knew exactly what I needed . He went above and beyond to keep my family cool. Rick and Gavin did a great job installing my HVAC system. They were professional and cleaned up after a very difficult job ( in my opinion) and they worked in the heat ( my place was so HOT) they stayed the course and got everything set up. Thank you both
I couldn’t be happier with this company. Every person I interacted with from those answering the phone, to the sales person to the technicians were the most professional and pleasant people I have experienced in a very long time. The follow up was great and they did quality work. The technicians and crane operator were on time. The technicians were polite, knowledgeable, efficient and clean. They took time to answer all of my questions. I received several quotes on ac and heat replacement and they were all similar. I couldn’t be happier that I chose AJ Michaels. I have had all of my work done by BGE Home since I have owned my home and have a home warranty with them. They do good work but I was so impressed with AJ Michaels right from the very start that my instinct was to go with them. I’m glad I did! Even if you already have a company you use, at least call AJ Michaels for an estimate and see what real customer service is about. Thank You for a job well done!
On the Saturday before Memorial Day, I learned that my water heater had gone up. I called A.J. Michaels on Tuesday, they sent someone out to my home right away. The gentleman appears genuinely concerned about my situation. They installed a new water heater the next day. The technicians we're on time, professional and completely cleaned up the work area.
AJ Michaels installed my system over 20 years ago and recently did a major repair. The personnel are always professional, on time, and communicate well. Glad they are in this for the long haul!
I got multiple estimates on switching from oil to gas heat and installing a hot water heater, along with adding an additional heating zone. AJ Michaels had the best price. Paul came to my home and we discussed in detail the various options. We talked on more than one occasion, just to make sure that we had a clear understanding of what I wanted. They were highly organized and had great communication with scheduling everything to complete the project, which also included installation of a chimney liner and the removal of my oil tank. This was a huge project. The technicians Rick, Ricky, and Anthony did an amazing job. Very professional. Quality workmanship. They completed the project, and I was incredibly happy with the results. I felt that they definitely went above and beyond. AJ Michaels is a quality company, and I would recommend them.
Amanda Weaver
Everyone we interacted with at A.J. Michaels was amazing. Shortly after getting quotes our water heater failed. Chris, our initial contact, worked hard to get us a temporary unit and get us on the schedule. The guys who came to instal our new high efficiency boiler and water heater were amazing. They worked hard and did beautiful work. The system was in in record time and has been working flawlessly the month we've had it. We will definitely work with them again on other projects.
Frank Watson
Excellent service at an affordable price. From the estimator to the front office and the final installation crew, I was comforted with the assurance that I made the correct decision in selecting A.J. Michaels to install my A/C unit.
david townsend
Outstanding service, response, and professional care. Also the nicest bunch of people in the business. They have done all heating and plumbing in my home for over a decade, installed boiler, HVAC, serviced, and repaired. This is an exceptional group of folks. They have solved problems that other plumbing/heating professionals told me could not be done. For example, they installed air-conditioning system and vents in the attic of my 75 year old home when others said it was not possible.
Anna Celenza
Wow! I cannot say enough wonderful things about the extraordinary service and workmanship of the AJ Michaels team. From start to finish, every aspect was great! We live in an older home. The AC unit was mounted on the roof and the vibrations were incredibly noisy. They came out and moved the unit, repaired our system, and now we are soooo happy. We don’t hear the AC at all. They stuck to their estimate both price and time wise. And they took great care to protect our floors and clean up after they left. Fabulous!!!
Julie Lewis
My boiler and central air went out, so I assumed it was my thermostat. I changed the batteries and they still would not turn on. I called AJ Michaels who sent out a technician. He briefly acknowledged that the thermostat was functioning, but didn't look at it closely. He assessed a $1,600 boiler repair. I told him there was possibly an electrical issue with the AC unit because there had been a spark in close proximity to it. He was at the house close to three hours, cut into my wall to get to the unit and take it apart and still could find nothing wrong with it. After fixing nothing and cutting a big hole in my wall, he charged me $375 for his time and recommended an electrician and boiler repair. Days later I found out the spark had nothing to do with the AC and my boiler was fine. The batteries I had put into the thermostat were old, and all I needed was new batteries in my thermostat. This I figured out by myself. I felt stupid for not realizing it $375 and a big hole in my wall sooner, but I couldn't believe the technician didn't check this first AND fabricated a boiler repair of a new aquastat I didn't need. They also recommended an AWFUL electrician that did eventually fix the spark, but tried to up sell me like crazy. I will never use this company again.UPDATE: in response to the message they posted (below), I called AJ Michaels, and confirmed it was indeed their company that I worked with and they did find my account. So my review is not based on another company with the word "Michael" in the title.
A Jackson
I really had a good experience with AJ MICHEALS. Paul was my salesman and was knew exactly what I needed . He went above and beyond to keep my family cool. Rick and Gavin did a great job installing my HVAC system. They were professional and cleaned up after a very difficult job ( in my opinion) and they worked in the heat ( my place was so HOT) they stayed the course and got everything set up. Thank you both
Dave W
I couldn’t be happier with this company. Every person I interacted with from those answering the phone, to the sales person to the technicians were the most professional and pleasant people I have experienced in a very long time. The follow up was great and they did quality work. The technicians and crane operator were on time. The technicians were polite, knowledgeable, efficient and clean. They took time to answer all of my questions. I received several quotes on ac and heat replacement and they were all similar. I couldn’t be happier that I chose AJ Michaels. I have had all of my work done by BGE Home since I have owned my home and have a home warranty with them. They do good work but I was so impressed with AJ Michaels right from the very start that my instinct was to go with them. I’m glad I did! Even if you already have a company you use, at least call AJ Michaels for an estimate and see what real customer service is about. Thank You for a job well done!
stephanie whitehurst
On the Saturday before Memorial Day, I learned that my water heater had gone up. I called A.J. Michaels on Tuesday, they sent someone out to my home right away. The gentleman appears genuinely concerned about my situation. They installed a new water heater the next day. The technicians we're on time, professional and completely cleaned up the work area.
Kelsey Kruse
AJ Michaels installed my system over 20 years ago and recently did a major repair. The personnel are always professional, on time, and communicate well. Glad they are in this for the long haul!
Selina Gaskins
I got multiple estimates on switching from oil to gas heat and installing a hot water heater, along with adding an additional heating zone. AJ Michaels had the best price. Paul came to my home and we discussed in detail the various options. We talked on more than one occasion, just to make sure that we had a clear understanding of what I wanted. They were highly organized and had great communication with scheduling everything to complete the project, which also included installation of a chimney liner and the removal of my oil tank. This was a huge project. The technicians Rick, Ricky, and Anthony did an amazing job. Very professional. Quality workmanship. They completed the project, and I was incredibly happy with the results. I felt that they definitely went above and beyond. AJ Michaels is a quality company, and I would recommend them.