Sila Heating, Air Conditioning & Plumbing

Carlos was efficient honest and timely. I’ve got solid info regarding my next steps on HVAC upgrades and maintenance. Highly recommend.

Sila was very quick in scheduling a technician to come out to respond to our A/C issue of the condensate pump being much louder than normal. Mr. William Barnes, was our technician, and he gave us a full assessment of the cause of the problem, what needed to be done to resolve it, & future maintenance recommendations. Mr. Barnes was very professional, provided us with thorough & excellent customer service, and replaced our condensate pump to resolve our A/C issue, all in the same day. The replacement was covered under our Sila Full Maintenance Contract. Thank you Sila & thank you so much Mr. Barnes!

Tony and Tyler was absolutely fantastic!! Would 100% recommend this company

Used to provide decent service. Beware however that if you sign up for a maintenance plan, it’s attached to the property - no refunds or transfers if you move.

My Sila experience was perfect. Nate was on time, friendly and competent. I was very comfortable dealing with him and he took his time to carefully check out my two HVAC systems. I am always pleased with Sila and Nate did a perfect job today. Thanks, Sila and Nate in particular.

Tony came out on a Sunday to diagnose our misbehaving AC unit. He was quick, efficient, and professional, and his recommendations were exactly what we needed. Highly recommend!

I left two voicemails and spoke with one representative over the past week trying to set up service based on an estimate their own technician had already provided me. I haven't been called back to schedule. It really shouldn't be this hard. I'll be using another HVAC company with better customer service.

Carlos Reed provided exceptional service. He was punctual and explained to me the importance of changing my filter every 3 months to maintain optimal performance for my AC unit.

Bob from Sila was very thorough. We talked about the maintenance, he took photos on roof to share with me, we discussed when to replace capacitor. He advised that a complete check up would need to have night time temps at 55degrees. I have an annual maintenance contract so returning when temps higher and installing new capacitor to check unit functioning makes sense. No extra charge b/c I have plan. I’ve used Sila for installing and maintaining my high velocity AC system for 10 years. I have radiator heat and this system for AC is perfect.
I’m very satisfied and today Bob provided both answers to my several questions and insight into maintenance/ future repair.

I have mini splits throughout the house to keep it cool during the summer months. One of them had a drain issue that I suspected was due to the fact that the outside water drain tube was not sloping down enough and that also the inside unit on the wall wasn't level so that it could drain.

Two technicians came to the house where they listened to what I had to say, then they looked at the outside wall where the mini split comes through as well as the inside unit.

They adjusted the outside tubes (freon, water drain, electrical) so that gravity would work better for the water to drain, then they looked at the inside unit.

They first put a leveler and the unit seemed to be good, but then took the housing off and looked at the wall bracket that the unit hangs off of. That bracket was off by 1 inch (tilting in the wrong direction), so the unit could never drain properly).

I could have done this, but it would have been hours of work, I didn't have the proper screw drill attachment (with cable) to unscrew what held the bracket on the wall, plus there were two techs working together.

I am pleased by Sila's work. They are professional, prompt, polite, and the price was reasonable.

I normally maintain and clean my own mini splits, but Sila said they'd waive the visit fee if I signed up for an annual maintenance fee of $149.00. A good value when you consider your own time.