We had a great experience working with Nelson: he was always very communicative, respectful, and friendly. Did a great job diagnosing the problem with our AC unit and getting it back up and running, and taking some extra steps to keep it from happening again.
He's an honest guy, and you'll be pleased to work with him.
Nelson from Gaitan Services and his assistant did a fantastic job installing our new gas cooktop today. He took extra time to make sure the job was done perfectly, but stuck to his quoted price. We had a great experience with Gaitan Services and give them our highest recommendation.
Always great working with Nelson. He came out to my home within and hour and identified and resolved the problem quickly. He is like the AC whisperer. Without attaching any tools he listened to the outdoor unit and knew exactly what was wrong. He had the right part in his truck and got me back up and running. Thanks!!!
I have a very strange old AC setup in our attic. The drippan was old and the system had gotten ripped apart by raccoons. Nelson went up there in a small space to work. He Got rid of the old pan. Put in a new pan. Put in a float alarm so I would know if any water in pan. He reconnected pipes. He cleaned everything up. He made sure all the pipes were graded to drain. He blew out the whole system to make sure pipes were clear. He cleaned coils. He went above and beyond!!! Thank you Nelson!.. Paige Lynch
I was referred to Nelson at Gaitan Services by a friend for an AC issue. He came fast so we didnt wait long for an appointment. He spent the time to accurately diagnose the problem with our HVAC. Then he explained the issue to us and was patient with our questions. He suggested a course of action and most importantly, he gave us a fair price. After fixing the problem, he checked in with us to ensure things were working properly. He was professional, showed up on time, and most importantly, did great work. There was no feeling of being nickle and dimed.
I would recommend him and his team for any HVAC issues in the area. He was an honest broker and walked through the options we had for our system and helped us to decide the best way forward. I would use him again in a heartbeat.
I have been using Gaitan Heating & Air Conditioning for about 3 Years and am very happy. Biggest reason is Nelson. Nelson is a honest. He is the best technician around. With Nelson I feel I am in good hands. Nelson is very thorough, diligent and consciences. Nelson is the only technician I use.
Thank you for your GREAT and PROFESSIONAL service! Mr. Nelson and his crew did a wonderful job and now my home is noticeably cooler. They showed up on time and got the job done! We found him knowledgeable in his field and very professional.
Nelson was great he came out and immediately fixed the issue that was causing my mini-split heat pump to keep faulting and shutting off. The previous guys who installed kept coming out and finding nothing wrong. He also wore booties to not track dirt into my house which is appreciated! Thanks Nelson!
Nelson did a great job changing out our heat pump/air handler/thermostat. Best price I found along with excellent customer service. Honest and dependable too
Professional, thorough service at a very reasonable price. Kept us informed on when they expected to arrive and took the time to explain what they were doing.
Christopher Tappel
We had a great experience working with Nelson: he was always very communicative, respectful, and friendly. Did a great job diagnosing the problem with our AC unit and getting it back up and running, and taking some extra steps to keep it from happening again.
He's an honest guy, and you'll be pleased to work with him.
Vakubli
Nelson from Gaitan Services and his assistant did a fantastic job installing our new gas cooktop today. He took extra time to make sure the job was done perfectly, but stuck to his quoted price. We had a great experience with Gaitan Services and give them our highest recommendation.
Mike Korba
Always great working with Nelson. He came out to my home within and hour and identified and resolved the problem quickly. He is like the AC whisperer. Without attaching any tools he listened to the outdoor unit and knew exactly what was wrong. He had the right part in his truck and got me back up and running. Thanks!!!
Paige Lynch
I have a very strange old AC setup in our attic. The drippan was old and the system had gotten ripped apart by raccoons. Nelson went up there in a small space to work. He Got rid of the old pan. Put in a new pan. Put in a float alarm so I would know if any water in pan. He reconnected pipes. He cleaned everything up. He made sure all the pipes were graded to drain. He blew out the whole system to make sure pipes were clear. He cleaned coils. He went above and beyond!!! Thank you Nelson!.. Paige Lynch
Neal Patel
I was referred to Nelson at Gaitan Services by a friend for an AC issue. He came fast so we didnt wait long for an appointment. He spent the time to accurately diagnose the problem with our HVAC. Then he explained the issue to us and was patient with our questions. He suggested a course of action and most importantly, he gave us a fair price. After fixing the problem, he checked in with us to ensure things were working properly. He was professional, showed up on time, and most importantly, did great work. There was no feeling of being nickle and dimed.
I would recommend him and his team for any HVAC issues in the area. He was an honest broker and walked through the options we had for our system and helped us to decide the best way forward. I would use him again in a heartbeat.
Silvia Robelo
I have been using Gaitan Heating & Air Conditioning for about 3 Years and am very happy. Biggest reason is Nelson. Nelson is a honest. He is the best technician around. With Nelson I feel I am in good hands. Nelson is very thorough, diligent and consciences. Nelson is the only technician I use.
Sergio Blanco
Thank you for your GREAT and PROFESSIONAL service! Mr. Nelson and his crew did a wonderful job and now my home is noticeably cooler. They showed up on time and got the job done! We found him knowledgeable in his field and very professional.
Kim Radvan
Nelson was great he came out and immediately fixed the issue that was causing my mini-split heat pump to keep faulting and shutting off. The previous guys who installed kept coming out and finding nothing wrong. He also wore booties to not track dirt into my house which is appreciated! Thanks Nelson!
Lois Kramer
Nelson did a great job changing out our heat pump/air handler/thermostat. Best price I found along with excellent customer service. Honest and dependable too
Frank Cullen
Professional, thorough service at a very reasonable price. Kept us informed on when they expected to arrive and took the time to explain what they were doing.