Chaves Heating & Air Conditioning

My house was built in 1959 and my AC system had seen its better days (installed 1988 and dead as a doornail), so I had to install a new system.
I checked with several HVAC companies, and they all told me they couldn’t install a central AC system, because there was no room for a condenser to fit on top of my old oil burner. After checking everywhere and not being happy with their alternatives, in frustration I mentioned HVAC to my friend, and she told me to check with Chaves in Hudson, MA.
So, I had Chaves come out for an estimate and Jacob was on time and a pleasure to work with. I told him the situation up front and after looking at everything, Jacob told me they could fit a condenser on top of my current oil burner; it may involve some manipulation, but he felt confident they can do it. I was thrilled.
They put everything they were going to do in the quote. The quote included things I never thought of like getting a permit and an electrician to make sure everything was up to code; I’m telling you these guys are one in a million. The installers, Mike and his partner were great, on time, spoke perfect English and more than capable to handle anything. I should also mention that Melissa in the office was very clear, helpful and the type of person that will fill a rainy day with sunshine.
I love my new system and would gladly recommend Chaves to anyone that needed the best HVAC company around.

Whenever my husband has decided, it’s a great idea to save money and cut back on services… Believe me, it’s never a good idea. Chaves is the largest brand in the area, and a trusted household name for a reason. Their technicians are professional, clean, very knowledgeable. Recommend every single time!

I’ve used Chaves for the last few years based on recommendations of friends who also use them. They are always prompt, efficient and very pleasant to deal with. I appreciate that they email a picture of the service technician before they arrive which provides an additional layer of security. Great company!

The Chaves team provided excellent service from start to finish for my whole home mini split system installation. They were professional, knowledgeable, and took the time to answer all my questions. The installation was flawless and the system itself is amazing. Highly recommend!

Over the years I have been extremely critical with the service from Chaves from their customer service. It was always like I was doing them a favor to setup a fall and spring cleaning but all that seem to have changed this year. Chaves called me to set both the heating and AC cleanings, with no issues and a friendly person on the other side of the phone. I could not believe it. I’ve never had any issues with their technicians and in fact, they were the only reason I stayed. But now, with a solid customer service team, they are becoming a solid organization as they were in the past.
Nice work Chaves.

excellent customer service, they are very knowledgeable, I highly recommend this company, it is my second time doing business with them

We had some issues with our central AC unit so we called Chaves and they sent their tech Dwayne within a couple hours. He found the issue right away and was able to get us back up and running in no time. The price was reasonable and the service was awesome. Thank you Dwayne!

The service provided by Chaves was outstanding. From the initial visit until the final installation, all the folks we interacted with were extremely professional, prompt and thorough. I would recommend them without reservation.

The entire team at Chaves is outstanding. Every person that I've come in contact with is professional, caring and smart. They've been an awesome partner for my ductless AC and installing an entirely new furnace and boiler. They also helped with all of the Mass Save paperwork. Highly recommend them.

I have had a maintenance plan for my HVAC with Chaves since it was installed. The technicians never seem to mind answering any questions I have; in fact, Rob asked me several times if I had any other questions. Much appreciated!