Vaughan Plumbing And Heating, LLC

I've called Vaughn Plumbing and Heating twice now for two different issues over 2 years. They were incredibly responsive, fast, & professional. I'm very grateful for their work and highly recommend their service. I found them because they left a sticker on the water heater they must have installed in our home prior to our purchase. They've done a great job every time we need them. First was a hot water not coming to kitchen sink and the second was a hose faucet leaking behind the shingles and into the basement. Both were quick fixes and their team was great.

Called about a heating issue. George the owner sent out 2 great guys very respectful. They thought it could be my thermostat. Waited an hour or so, still had the same issue. Called back the owner George came out. He said he thought it could be the pumps. Told me he would look into a price to replace them. Week goes by text him he blew me off. Called him he said he still looking to source the pumps. Another week goes by and he completely blew me off ! You have 5 star reviews but your customer service is null. 0 stars if I could! If you didn’t think you could fix the problem just tell me and I’d be happy to call the next company on the list! Don’t waste my time! Won’t hire them again nor would I ever recommend to anyone

I called Vaughn plumbing to come repair a leaking pipe. The owner was very responsive and his team came out the next morning to give a quote. I had the quote back within a few hours, including a couple options I asked for. After I agreed they were able to complete the work the very next day. The work was professionally done and a good value. Thanks Vaughn!

Punctual: called the office at 8 and Sean and Sam were here at 10. They were courteous and respectful to us and the house. They took their time diagnosing a bathtub leak and were not anxious to start ripping things apart.

Vaughan plumbing and heating is super responsive. They came the next morning we called them. Sean and Sam are very nice and professional. They did a great job and helped us to clean our kitchen sink drain which has been clogged for more than one week. We will definitely recommend them to our friends.

They are very professional and responsive. I had an emergency and called them on Sunday. The customer service was very professional and got my questions very clear and back to me in 10 minutes for an early morning appointment next day. The worker ( Christopher Grant) was very nice and worked hard to identify the problem. I called quite some companies found from google they are the best!

My hot water heater (12 years old, 2 years beyond warranty)failed and was leaking in my basement. I called Greg, left a voicemail, and he responded within 15 minuets. He had a quote for me within a few more minuets and his crew of 2 men were at my house with a replacement within 1 1/2 hours. They were quick and did a professional job. They also did a very thorough , overdue (my fault) cleaning and servicing of my gas boiler a year ago and did an excellent job then as well. I recommend them highly. I consider them on the expensive end of the pricing spectrum.

We always and only use Vaughan Plumbing! Our most recent crisis was a massive leak in our refrigerator on the night before Easter! Panic!!!! Greg was able to get the water line to the fridge turned off and his team came back on Monday to do full repairs. Always loyal, responsive and great quality.

Competitive pricing on my routine faucet repair. Some miscommunication between office people and on site personnel but easily fixed. Work was done quickly and professionally.
Six months later had a gas leak. Greg got back to me right away. Set up an appointment, guys arrived on time and got it fixed quickly. Young professional crew. Vaughn is definitely my plumber from now on.

Greg and his team were very professional and knowledgeable of their work. We had a last minute stove emergency that required more repairs than we expected. Greg talked us through all the necessary steps and made sure we had all the repairs done in a timely manner. Prices were transparent throughout the whole conversation, which was much appreciated. Will definitely use his services in the future!