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Tequila Jones
I really like how J&R Heating & Cooling does business. You are informed every step of getting a repair person to your door. Safety of a technician picture is emailed in advance. Our technician was perfect. He was very mannerly, informative and had the work completed without any hassle. Very impressed!I will always call this company in the future.
Johnny Walling
Called after out A/C took a long time to come on 2 days during the week. Very nice office staff when I called to schedule someone to come out. J&R Heating & Cooling technician came out and was very informative and checked all of the spots that he thought could be creating an issue. He fixed it promptly and gave me instructions on how to check things in the future and filter suggestions. Great company to work with!
Margaret Pickney
Chance and his entire crew are the most professional I have ever encountered. My house has never had HVAC and with baseboard heating, something had to change. I hired J&R Heating & Cooling to upgrade my electrical (which had a bulb fuse panel) and install an air compressor/heat pump and I couldn’t be happier from start to finish with the entire process. You will not be disappointed if you go with this company for your heating and air needs.
Ren Saunders
This is not a legitimate business and many of these reviews appear to be from fake accounts.
This company didn’t finish the work that they started and once they have your credit card they charge you for things that you did not sign off on. Not only that, but they don’t do any of the required permits through the city. They don’t even have business cards.
Please beware of this company, as they are actively being investigated as a fraudulent business through the state.
Danielle White
Steve, the technician from J&R Heating & Cooling , was extraordinary in his demeanor and his attitude toward his job. He represents J&R Heating & Cooling company with interest and desire to help his clients. His attention to Customer Service is highly desirable and he should be a benchmark for any HVAC company around this place..
Martha Jacobs
Excellent Service from Steve at J&R Heating & Cooling!We called when our unit failed and they scheduled a repair for the next day.He called ahead to let us know he was arriving 10 minutes early, stayed until the job was completely done, answered all my questions, and left me completely satisfied.Was on time and very efficient. I'm very pleased - would highly recommend this company.
Brian Gomez
Fast, responsive, and very accommodating. I had an old AC system giving us problems. I was able to get an appointment for a replacement the next day. Rachael was very helpful and able to get me all information needed to make an informed decision. Jeff the technician was on time and very helpful/knowledgeable. Will return if I have any other issues they can help with. Excellent experience.
William Schulze
There was no receipt, invoice, or official write-up. The tech asked for $150 after admitting he didn't know how to fix our air flow issues. This felt like a scam. He was a nice guy but did not present himself professionally. There was no identification of any kind shared upon meeting and I had to lend him my flashlight.
Ruth Robertson
They have always been so pleasant on the phone - they return phone calls quickly. If a technician is going to be later than scheduled, which has only happened once, I was informed in plenty of time and they were so apologetic. The technicians are neat and take care of their own mess and are careful within one's personal space.
Ryan Morgan
Don't have an experience to share because they never showed up. I received a call saying they would be here in 30 mins and after an hour I called them and the response I got was she would put a call in to the supervisor and call me back well let's just say I haven't heard from anyone