This place is such a scam. I called to schedule service based on their stellar Google Reviews. I was sold a Premium Home Services membership which was supposed to save me the service call cost and 10% off parts and labor. Ok, no problem. I was very clear with the person I talked to that this needed to be scheduled this week because temps are dipping below freezing. He said someone would call me next day to schedule and assured me I could schedule same day or the next. When I didn't hear anything two days later, I called back and the person I spoke with said she'd put a note into the manager who then never called me back. I called Premium Home Services to cancel when they said no one would be able to come for two weeks and now I've wasted three days scheduling and it's going to be freezing temps with no heat. Unbelievable. I have no idea how they received such glowing reviews on here if I can't even schedule service three days after my original contact and after two phone conversations with their customer service.
Newton our technician was very competent, respectful of the property, clarified everything that was taking place, and surpassed our expectations in a job well done! He is a treasure to this company because not only do we openly recommend Newton Heating and Cooling we will hire them back in the near future. Thanks and keep up the great work!!
I recently had Newton Heating and Cooling service my furnace and drain my hot water tank. The serviceman was very professional and competent. He narrated all the process thoroughly. He made sure everything was as he found it and only left after ensuring that we were satisfied. I highly recommend!
They rescheduled three times. By the third reschedule, I had to cancel as I have zero confidence in anything they say (it was a new excuse each time and a similar "we promise to be there this time" for each appointment). Do not trust this company.
As far as I can tell, it seems like they oversell the Premium Home Services package and then cannot actually do the service. Regardless, this company is a scam.
We have an old steam pipe system in our house and no one has been able to help us. I called Newton Heating and Cooling and Henry was able to do wonders. He tuned up the system and had it working. We also had a small issue one night and he was immediately responsive. Henry knows what he's doing, is responsive, and just a great guy. I would highly recommend them to anyone!
The technicians from Newton Heating and Cooling are very helpful, professional and knowledgeable.They have helped keep our very old furnace running smoothly and efficiently and have also helped with some AC unit repair.Their charges are very reasonable. Would definitely recommend them for all of your heating and cooling needs.
Newton Heating and Cooling specialist arrived on time and was very helpful. Henry offered a wide range of solutions and did not attempt to push for big sale. We will certainly call them again when we make the final choice for our system repairs and any future AC needs!!
Henry is just a tremendous guy, probably the best I've ever known for any services I've needed on my residence. They have a very swift response time, are very refined & proficient, & the work is done meticulously. Highly recommend Newton Heating and Cooling to all!!
Newton Heating and Cooling was very helpful in deciding on the furnace requirements, and once we decided on a new furnace the job was done very quickly and professionally. I would highly recommend Newton Heating and Cooling for any other furnace or related projects.
Mc Donald always does a great job and takes the time to explain the work done in a way that we understand. He is always able to answer any questions we might have.
Diane Cullumber
This place is such a scam. I called to schedule service based on their stellar Google Reviews. I was sold a Premium Home Services membership which was supposed to save me the service call cost and 10% off parts and labor. Ok, no problem. I was very clear with the person I talked to that this needed to be scheduled this week because temps are dipping below freezing. He said someone would call me next day to schedule and assured me I could schedule same day or the next. When I didn't hear anything two days later, I called back and the person I spoke with said she'd put a note into the manager who then never called me back. I called Premium Home Services to cancel when they said no one would be able to come for two weeks and now I've wasted three days scheduling and it's going to be freezing temps with no heat. Unbelievable. I have no idea how they received such glowing reviews on here if I can't even schedule service three days after my original contact and after two phone conversations with their customer service.
Anthony Alexander
Newton our technician was very competent, respectful of the property, clarified everything that was taking place, and surpassed our expectations in a job well done! He is a treasure to this company because not only do we openly recommend Newton Heating and Cooling we will hire them back in the near future. Thanks and keep up the great work!!
Teresa Young
I recently had Newton Heating and Cooling service my furnace and drain my hot water tank. The serviceman was very professional and competent. He narrated all the process thoroughly. He made sure everything was as he found it and only left after ensuring that we were satisfied. I highly recommend!
Andy Wier
They rescheduled three times. By the third reschedule, I had to cancel as I have zero confidence in anything they say (it was a new excuse each time and a similar "we promise to be there this time" for each appointment). Do not trust this company.
As far as I can tell, it seems like they oversell the Premium Home Services package and then cannot actually do the service. Regardless, this company is a scam.
Diana Brown
We have an old steam pipe system in our house and no one has been able to help us. I called Newton Heating and Cooling and Henry was able to do wonders. He tuned up the system and had it working. We also had a small issue one night and he was immediately responsive. Henry knows what he's doing, is responsive, and just a great guy. I would highly recommend them to anyone!
Frances Boyd
The technicians from Newton Heating and Cooling are very helpful, professional and knowledgeable.They have helped keep our very old furnace running smoothly and efficiently and have also helped with some AC unit repair.Their charges are very reasonable. Would definitely recommend them for all of your heating and cooling needs.
Samantha Guzman
Newton Heating and Cooling specialist arrived on time and was very helpful. Henry offered a wide range of solutions and did not attempt to push for big sale. We will certainly call them again when we make the final choice for our system repairs and any future AC needs!!
Ethan Evans
Henry is just a tremendous guy, probably the best I've ever known for any services I've needed on my residence. They have a very swift response time, are very refined & proficient, & the work is done meticulously. Highly recommend Newton Heating and Cooling to all!!
Betty Tucker
Newton Heating and Cooling was very helpful in deciding on the furnace requirements, and once we decided on a new furnace the job was done very quickly and professionally. I would highly recommend Newton Heating and Cooling for any other furnace or related projects.
Charlotte D Regalado
Mc Donald always does a great job and takes the time to explain the work done in a way that we understand. He is always able to answer any questions we might have.