SNAP Air Conditioning and Plumbing, LLC

My HOA sent a notice that my condenser was icing over when it got below 30 here. SNAP responded promptly and provided service on a week. 10/10 stars!

One of the worst experiences of my life. Poor customer service. Had problems with a new install from day one. It took two weeks to finally get a response. No follow up. No compassion or regard for my concern. I finally had to call in an electrician to fix the problem. Do not call this company for anything!

Great company!! The technicians are very helpful and thorough. Highly recommend. Great Owners that listen to you and get the job done right!! Thank you Almighty Air.. great work.

Really unprofessional, showed up late to the appointment. Call several times to find out what was going on, and all gave me different stories.
Would not recommend them worst customer service, tech did not even summit work order until my insurance call them to find out what was going on.

IF I COULD PUT -5 STARS I WOULD....TYPICAL A/C COMPANY WITH ALL THE EXCUSES UNDER THE SUN...TERRIBLE CUSTOMER SERVICE.....ZERO COMMUNICATION WITH CUSTOMER.....THEY ARE TERRIBLE ...THEY ONLY HAVE 2 TECHS AND ONE OF THEM I CALLED WHEN HE WAS SUPPOSED TO BE AT MY HOUSE HE WAS HOME. NO COMMUNICATION TO TELL THEM WHATS GOING ON....GOING ON 6 DAYS WITH NO A/C STILL.....ASKED FOR OWNER INFO....THEY WOULDNT GIVE IT!!! GOTTA LOVE THAT.....TYPICAL GARBAGE SERVICE!!! STAY FAR AWAY!!!!

Great air conditioning place. Friendly staff and they got my unit working fast. Quick response time too.

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