I've been with McAllister day one. They installed my furnace & hot water heater a few years ago. They keep my systems running like new. My technician was Ed today. Thanks for the great job. M. Had my yearly heater checkup. Ed was the same technician as last year. Very very satisfied with the service, courtesy & cleaned up. Thank you Ed. See you next year. M.
We had a ductless AC unit installed. Our sales person Rich, explained the entire process and told us our options without being pushy. Once decided the installation team let by Isreal, was clean, quiet, and fast. Our only regret was waiting to buy this product and not having it installed many years ago. The team has offered endless support. Great company, great product!
I've been a customer of theirs for 7+ years and have not been disappointed once during any maintenance or service calls. I also recently recommended them to a neighbor who lost AC, and she was likewise very pleased with the service. I've probably worked with more than a dozen technicians, and all have been professional. Keep up the good work!
Andrew showed up right on time and checked out my system. First he measured the oil in my tank and said low oil was not the cause of my no fire problem. Then he checked the igniters and nozzle. The igniters were weak and nozzle plugged. He replaced them quickly and efficiently. I am a retired engineer and I enjoyed hearing his explanations about the problem. He is very obviously well trained and has studied history of the equipment and such. He, also, inspected my tank and associated piping. He discovered my greater than 50 year old tank needed replacement. He installed a magnetic patch in the place where oil was sleeping out and turned in a request for me to be contacted for an estimate for replacement. Great job by a person who really enjoys what he does. He was very neat and left the area cleaner than when he got there.
We've had McAllister for a few years now to service our HVAC. Since it was an older system we had it all replaced-air, heat & water heater. Starting with Rich Cusato, the salesman to all the technicians especially Mike it was a great experience. Rich answered all our questions & texts. The installation was done quickly, cleanly, & professionally. They even put an extra vent in the door @ no cost! Great company from the women who answer the phones, sales people & technicians. Thank you!
I initially called McAllister to get a second opinion due to the first company I called giving me a doom and gloom diagnosis that had me nearly signing up for a whole new system. Turns out McAllister gave me an entirely different diagnosis, called the manufacturer and found out the unit was still under warranty and was here first thing the next morning to fix it. I've had heat ever since. The guys were courteous, on time, and clearly know their trade. Saved me thousands of dollars. I'm a customer for life!
At the end of Feb 2019,my yearly heater tune up went bad...my oil tank was leaking and my heater was dying..I'm a senior citzen on a fixed income and I was scared.Enter Rick Cusato McAllister sales Rep. Rick rolled up his sleeves and gave me options and choices trying to stay within my very tight budget.He explained everything and was very patient. Heater Techs and installers were awesome very knowledgable and competent in their jobs plus they were very nice. I have been a McAllister customer for a very long time and that's not going to change. They have always been there for me and I can't recommend them highly enough
Zach was very detailed and courteous. He found and replaced a bad part and explained how we could improve the performance of our system. He took his time, didn't rush, and did a thorough job.
Your Service Tech. Ed Lunney was not only the MOST Knowledgeable and Talented Tech. that has ever worked on my OLD heater for all these years but was a GREAT -Friendly _-Outstanding Guy that represents McAllister as an A-1 repair co. I REALLY want his boss to know this AND REWARD HIM PROPERLY!! And also I would like him to be the man that you send to service my heater every time He is the MAIN reason that I will continue using McAllister Thank-You very much for this GREAT-OUTSTANDING SERVICE AND ABOVE AND BEYOND SERVICE TECH. Karl H. Volb
When calling to get service for my heater Diana gave me excellent customer service from the phone conversation. David was concerned service technician. Did not do a rush job either. What seniors require honesty from businesses.
Madeleine Dick
I've been with McAllister day one. They installed my furnace & hot water heater a few years ago. They keep my systems running like new. My technician was Ed today. Thanks for the great job. M.
Had my yearly heater checkup. Ed was the same technician as last year. Very very satisfied with the service, courtesy & cleaned up. Thank you Ed. See you next year. M.
Stephanie Salvatore
We had a ductless AC unit installed. Our sales person Rich, explained the entire process and told us our options without being pushy. Once decided the installation team let by Isreal, was clean, quiet, and fast. Our only regret was waiting to buy this product and not having it installed many years ago. The team has offered endless support. Great company, great product!
Patrick Craven
I've been a customer of theirs for 7+ years and have not been disappointed once during any maintenance or service calls. I also recently recommended them to a neighbor who lost AC, and she was likewise very pleased with the service. I've probably worked with more than a dozen technicians, and all have been professional. Keep up the good work!
David Lyons
Andrew showed up right on time and checked out my system. First he measured the oil in my tank and said low oil was not the cause of my no fire problem. Then he checked the igniters and nozzle. The igniters were weak and nozzle plugged. He replaced them quickly and efficiently. I am a retired engineer and I enjoyed hearing his explanations about the problem. He is very obviously well trained and has studied history of the equipment and such. He, also, inspected my tank and associated piping. He discovered my greater than 50 year old tank needed replacement. He installed a magnetic patch in the place where oil was sleeping out and turned in a request for me to be contacted for an estimate for replacement. Great job by a person who really enjoys what he does. He was very neat and left the area cleaner than when he got there.
Lynda Chamberlin
We've had McAllister for a few years now to service our HVAC. Since it was an older system we had it all replaced-air, heat & water heater. Starting with Rich Cusato, the salesman to all the technicians especially Mike it was a great experience. Rich answered all our questions & texts. The installation was done quickly, cleanly, & professionally. They even put an extra vent in the door @ no cost! Great company from the women who answer the phones, sales people & technicians. Thank you!
Janice Ramsey
I initially called McAllister to get a second opinion due to the first company I called giving me a doom and gloom diagnosis that had me nearly signing up for a whole new system. Turns out McAllister gave me an entirely different diagnosis, called the manufacturer and found out the unit was still under warranty and was here first thing the next morning to fix it. I've had heat ever since. The guys were courteous, on time, and clearly know their trade. Saved me thousands of dollars. I'm a customer for life!
Dale Newman
At the end of Feb 2019,my yearly heater tune up went bad...my oil tank was leaking and my heater was dying..I'm a senior citzen on a fixed income and I was scared.Enter Rick Cusato McAllister sales Rep. Rick rolled up his sleeves and gave me options and choices trying to stay within my very tight budget.He explained everything and was very patient. Heater Techs and installers were awesome very knowledgable and competent in their jobs plus they were very nice.
I have been a McAllister customer for a very long time and that's not going to change. They have always been there for me and I can't recommend them highly enough
Kim Strommen
Zach was very detailed and courteous. He found and replaced a bad part and explained how we could improve the performance of our system. He took his time, didn't rush, and did a thorough job.
Karl Volb
Your Service Tech. Ed Lunney was not only the MOST Knowledgeable and Talented Tech. that has ever worked on my OLD heater for all these years but was a GREAT -Friendly _-Outstanding Guy that represents McAllister as an A-1 repair co. I REALLY want his boss to know this AND REWARD HIM PROPERLY!! And also I would like him to be the man that you send to service my heater every time He is the MAIN reason that I will continue using McAllister Thank-You very much for this GREAT-OUTSTANDING SERVICE AND ABOVE AND BEYOND SERVICE TECH. Karl H. Volb
Mary Willis-bailey
When calling to get service for my heater Diana gave me excellent customer service from the phone conversation. David was concerned service technician. Did not do a rush job either. What seniors require honesty from businesses.