NY Boiler & Air Conditioning Repair

We made an appointment with Louie the boiler man regarding our ductless air conditioning unit which did not work anymore. He took time to discuss what the options were and to call the technical support of the LG unit. He was able to finally get through to the technical support and they were able to find the problem.

Louie was very thorough and speaking with the tech support and very patient and speaking with the general customer service Representatives. He explained to us all the components and possibilities. We found him to be able to explain it at a level where we could understand it. He was able and everybody to answer questions that we had to our satisfaction. We haven't decided yet about what we are going to do with our system. However, we would recommend Louie the boiler man to anyone.

To begin with, I would like the star by saying
We contact 7 different contractors!
Out of the 7 only 3 have same day Availability!
But only New York Boiler and the Boiler Man
Where the only company within 2 Hours Availability and for me and my family needs
Trust me that it’s a plus !
The crew arrived promptly! Were fully courteous and responded to all my questions and concerns with Firm answers of what I need it !
I never felt pressure or overwhelming durning the evaluation and repairs ! The crew was able to identify several other things done wrong previously and this thugs were obviously done wrong ! So New York 🗽 Boiler earn the business the right way! And now are in speed dial for any home improvement repairs we might need in the near future!

Thanks 🙏 for an amazing and hones Service!

Louie and Clemente are fantastic. They magically repaired my old, best up, almost burned out unit. They are my repair people. I am so grateful to both of those young men.

We have Louie come every year to check and do any maintenance work that needs to be done, to ensure that our central air conditioner works properly. So we don’t have to suffer during the real hot season. We’d recommend him and his team to anyone that needs his expertise. I wish I could give him more than five stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Louie helped me tremendously when I had an issue with water leaking in the boiler room late at night. He walked me through the steps over the phone on how to stop the water leaking and prevented me from having damaged flooring. Once he was able to visit, he educated us on a few things that were helpful and fixed our issue. I couldn’t be anymore happier that he saved us from our basement possibly flooding. He was super professional and relatable and was able to work in a timely manner. Definitely 10/10 recommend people using for all your boiler and heater services!

Louie and his team did an incredible job diagnosing the issue with my tankless hot water heater and replacing with a new unit. He explained the issue and provided options such as refurbishing the unit or replacing, which allowed me to make an informed decision. The new hot water heater required custom piping work which looks great. I will be using NY Boiler and Air Conditioning in the future!

We noticed a dangerous boiler emergency around 3pm - googled "boiler repair, 11510" & there they were, NY BOILER, with great reviews!
I called immediately and explained the situation.. the answering service got him quickly & he responded quickly, and showed up about 7pm that night, thank God! We had no heat or hot water & they worked diligently until it was working & safe enough til the next day, when they showed up with the new necessary parts. They let us know when they were on the way so we could put the dog in a room. They did an excellent job, super friendly & professional, very knowledgeable. . couldn't ask for a better company. HIGHLY recommended. Price was very fair for all they did. Will refer everyone I know.. thanks, Luis! And Lesley was great too! THANK YOU!!

I would recommend this company to everyone. My experience with Luis the owner was great. His knowledge, his professionalism and fast respond was immaculate and impressive.

I must say when professionalism and affordability are your expectations, this is it!. I called them because I had turned out by two other companies. I guess because the complicity of my project. I needed a boiler replaced along with a water heater, Luis understood my frustrations with the other companies waiting for months, so within hours he came to Sulfolk county and checked all and gave me an estimate right away. since I already had other expenses in my house the best thing about this company is that they offer financing options for your project. within 2 weeks or so Luis already called me to set up an appointment and have my new boiler and the water heater installed. I highly recommend it, estimate are free. Check the pictures how my boiler was set up before and how is it now.

I reached out to NY Boiler Saturday December 24 and was able to arrange for someone to come out on Tuesday Dec 27 at 11AM to service my boiler. Note that Tuesday is not a day weekday nor holiday. Luis Medina was very aggressive in trying to sell their service contract. I indicated that I was only interested in a tune up at the time and that I will look on the site for information about service contracts. There is no information about contracts. 600 dollars and 25 days later, my boiler is no longer working. I reached out and spoke with Luis Medina who saw no need to mask his bias in accusing me of not wanting to pay the fee. 600 which he justified by saying "I called on a weekend". Odd how you can be charged overtime and weekend fees because you called on a weekend notwithstanding the fact that they showed up to do the work on a weekday. Please don't waste your time with these people. They have no integrity.