HVAC Pro Solutions

Very professional job precise clean and very courteous. I was surprised with the quality of work. Very happy I choose HVAC Pro Solution.

We had our boiler replaced by HVAC plus. We dealt with Fred, everything went well and the heat and air conditioning were working fine on both levels of the house. Approximately 7 months later in July 2021 we had the A/C units changed because one of the condenser units was leaking refrigerant and Fred’s son Michael suggested we replace both units including the air handlers at a cost of approximately $17,000. Following his advice we proceeded and thats when the headaches began.
First, one of the condenser units was installed in a different location which wasn’t communicated beforehand.
Second, their team left a mess including garbage and unused piping. The old humidifier was left dangling and the copper piping work is an eye soar.

When the winter came around we realized the heating wasn’t working. On Oct.29th Fred came out and got the heat working. I showed him the piping and dangling humidifier. He looked surprised and asked if his guys did the work and took pictures. He said his team would better the piping and remove the humidifier. However, we then noticed that the heater was blowing heat when the thermostat was turned on but not reaching the ambient temperature when set to auto.

On 01/21/2022 Fred came back and changed the thermostat, but determined that the problem wasn’t the thermostat. He eventually got the heat working properly, however, the A/C now stopped working. He told us that he would get the A/C working properly on another date due to his team being busy.

On July 14th Fred came back and got the A/C working, but now the heat stopped working again. We realized that when the seasons changed he was just swapping the wires around. When confronted about it, he told us there was a low voltage short and his team would be back to fix it, granted we never had a problem with the A/C turning on before HVAC plus changed our system so, I suspect that any short was caused by them when they changed out the system.

On Aug 23rd HVAC was scheduled to arrive at 9am, but in the morning rescheduled for 3pm and showed up closer to 4pm. So, they wasted our entire day to just parrot what Fred had already told us, but because of how late they arrived there wasn’t enough time to do the work that day.

I later spoke to Michael and he suggested installing a Nest thermostat and sensor to get around the short at an additonal cost of $525

Eight months later and we are still waiting for HVAC plus to schedule the work. An E-mail and text message have gone unanswered.

They have no regard for the elderly. Our father has since passed away and our mother’s health has since deteriorated. My mother hasn’t had heat on the main floor all winter.

I definitely would not recommend this company to anyone.

Mike & his team are very prompt and professional. We highly recommend HVAC Pro Solutions.

We had an absolutely incredible experience from start to finish. Michael was so pleasant, knowledgeable, and really on his game. He returned phone calls in a timely manner and communicated throughout the entire process. The installation crew were well-mannered and did a superb job and even cleaned up after themselves! Our units are working beautifully. Would definitely recommend!

Hvac plus changed my ac/boiler units and was very professional. Michael and his team did a great job as always.

HVAC Pro last year installed a state of the art system in my moms house which not only is so much quieter, it’s cooler and more energy efficient! Thank you Mike!!

HVAC Plus provides professional and excellent services. Michael and Fred
are very responsive, attentive, and professional. I replaced my AC in my home. The installation team worked diligently and provided a very satisfactory final installation. And very pleasant to have around for 2 days !!!
I recommend them 💯 %%%

They were very friendly, knowledgeable and fixed my heating problem quickly. They gave good advice on maintenance and my water heater. Definitely recommended!!

Mike, his dad, and team are honest, professional,and knowledgeable. They have surpassed our expectations in delivering on a big project of installing heating and a/c throughout the whole house including our finished basement. I would recommend them without a doubt .

HVAC plus was very helpful I could not be happier with their service Mike was always very truthful and honest from the very start and delivered every promise in our contract. He was sensitive to our home and his technicians were very skilled and friendly. We installed a brand new air-conditioning system with all the high-end Air quality products Mike recommended. Our house is significantly less dusty and pollen free! Thank you hvac plus!