Roland J. Down Service Experts

We have used Roland J Down for both installations and routine maintenance. The service and work quality is consistantly exceptional. They are knowledgeable, professional and arrive in the stated time window. We have had the pleasure of working with Steven and Rick, and highly recommend them both. Thank you!

Shavar was an excellent technician. He came out and was very knowledgeable, answered all our questions. He did a great job with the cleaning and maintenance of our units. 10/10 would recommend.

Service tech Bryan B was great! He addressed all my concerns and questions. He was very nice, knowledgeable and left me feeling confident that service was thorough and complete. Hope to see Byram next service. 🙂

We were receiving maintenance on our heating/ac units. Kevyn was very helpful and informative. He provided professional service in a timely manner and took the time to answer all of our questions. Highly recommend.

I called and made an appointment for a tech to come look at my AC. The person on the phone scheduled me for that day but didn’t give me an arrival time. I waited all day. At around 6:00 I called again and the person on the phone checked my appointment and assured me that the tech would be there within the hour. I waited longer. By 8:30 at night, I was done and called to cancel. They told me the technician had stopped working at 3:00 that afternoon!!!!!! What? I waited literally all day. Ridiculous. No call to cancel with me, and they literally told me the tech was coming even though he’d apparently stopped working hours earlier!

Technician, Karam Singh at Roland J. Down provided excellent service. He was insightful and understanding of my situation. He went above and beyond. Thank you for helping in my time of need.

First time dealing with your company. The promptness, service, and professionalism was outstanding. Special mention to James Nash who took the time to clearly, intellectually explain what he was doing and for what purpose. Much appreciated!

Joe B was very professional and thorough. Explained everything and took time and care to make sure the servicing of my air conditioner was correctly done.

Both Max and Andrew were great to deal with! On time, professional, and courteous. They explained what they were doing and what they found while servicing my system. I would recommend them if you're looking for someone to come in and check out and service your hvac unit!

Just had our Air Conditioner service and our technician Joshua Kelleher was amazing! He was polite and knowledgeable. Great company!