CWJ Heating & Air Conditioning

Had a quote from another company that sounded fishy called CWJ who confirmed my suspicion that I was being overcharged. CWJ came out and did the repair for 1/3 of the cost saving me over $1000. The technician was courteous and prompt. I would highly recommend this company.

I worked for this company 22 years ago With Brad, he is an absolute professional at what he does, he tought me alot, I highly recommend this company to anyone

Thank you for sending Nate he is a real pro

CWJ has been repairing and maintaining our heating and air conditioning systems for several years, so it made perfect sense to have them install two new systems. They did an outstanding job; professional, courteous, knowledgeable, very competitive and we would recommend CWJ to anyone looking to replace their systems or just to have their existing ones repaired or maintained. Outstanding Company, our hats off to David, Brett, Brandon, Quint, Chris and the rest of the crew. Gene & Diana Vardaman

We didn't have heat when I woke up this morning. Our usual HVAC folks couldn't work us in for 4 days. Rod got guys to us a little before 2 PM today and they thawed out the frozen drain pipe and got is warm again. Brandon and Nate were very friendly and did their best to be quiet since the furnace is in the attic just above our babies' room. It's also nice that the service charge includes 1 hour of labor so you know what you're dealing with money-wise before things get started. Maybe all companies are like that, but I don't recall having it explained so clearly before. I couldn't be happier (other than if the heat hadn't gone out in the first place).

Had attic air handler drain clog and the overflow pan sensor failed resulting in water damage on upstairs ceiling and and carpet. Discovered the mess around 11:45 pm Friday night and luckily caught pretty early as temps in mid 90s so was really pumping water out. Of course happened at worst time as had family coming in Sat and daughter was sick. First thing in AM called several places that stated were open Saturdays and left messages. No return call. Decided to try CWJ as had used them a couple years ago and number still on my phone. Would have tried them first but website said closed on Sat. I called and left msg on VM hoping to sch for Monday. Received return call within hour or two from Brad with CWJ. He assessed level of "emergency" as he did not want us to be sweating out with such high heat. He informed me of the weekend service rate as it was double the weekday rate and explained how I could possibly unclog the drain to allow us to use the air conditioning if wanted to wait until Monday because of higher weekend rate. In this day and age, I rarely experience a repair service provider willing to offer this type of assistance. Brad worked with me to get to house same day (sat). He walked me through what he was seeing and doing and did not seem at all irritated (as some repair folks are) that I was watching him work and asking questions. He quickly identified the problems, completed the repairs, and tested the system. I greatly appreciated Brad's promptness, patience and willingness to answers questions. I am happy to say that I now have a HVAC company I can and plan to use as my go to. CWJ solidly have a loyal customer. Thank you.

Been great over the years.

Showed up on time, diagnosed and solved the problem quickly.

My air conditioning failed after 17 years of service (Trane). I called CWJ because I had done business with them before and they were great. Service tech came out and checked my unit - no freon, and the repair was more expensive than a new unit. I received a quote the same day on a replacement unit (Amana). The installers arrived early the next week to install the new unit. Install went OK, but no updates or information from the installers about the install - sales rep (Brett) said it would be a one-day install - went into two days, this wasn't a problem but I didn't know what if any problems had been encountered. (Brett later told me they had leveling problems, had ordered the wrong heat strips, and had to build a custom piece of ductwork) After the install, the unit was working but no cold air. Brett seemed confused as to why or even what the normal temp in the air ducts should be. Next day a service tech came to check, the thermostat had been miswired when it was installed by the installers - he rewired the thermostat and the unit functioned as expected.
Things are now working, but my confidence in CWJ's ability to deliver isn't very good right now.

Hope this same young man comes back again!