Tommy Bynum Heating & Cooling

We are beyond happy with the services Tommy Bynum Heating & Cooling provides.
I HIGHLY recommend requesting Ronnie Smith as your Technician. He is punctual, professional, knowledgeable, and most of all...trustworthy. As a real estate agent/ builder I am relieved we have found a great technician I would trust without any additional supervision and around clients. I am blown away and he deserves recognition! Thank you, Ronnie!

Joey and Ronnie came the very next day after contacting them, and obviously were experienced with Goodman hvac installations. I was pleased with their work and also their recommendations
to make my unit more efficient. I made sure to lock them up by committing to a maintenance agreement for the next year, which happened to be at a special price at the time, so I am very satisfied.

Ronnie Smith and Joey Christopher were wonderful to have as service professionals. I am always impressed by Tommy Bynum’s customer service and will continue to use them!

I called Tommy Bynum H & C this morning and they were at my house by the afternoon. Ashley, who answered the phone was very polite and helpful. Johnny Smith, the technician, was very courteous and friendly and showed me exactly what was wrong with our system. He fixed it on the spot and now I have a quiet A/C Unit again. Johnny also gave me some excellent advise on the different products available when I was ready to replace our old unit. Johnny is very knowledgeable and would definitely recommend him.

We've used Tommy Bynum's HVAC services since 2017 and they never fail to deliver. From arranging a service or repair appointments with Ashley to the arrival and departure of our favorite tech Anthony H., the process is smooth, pleasant, and completely professional. Thank you for providing something that appears to be in short supply these days ... awesome, trustworthy customer service!

Just had a service on 2 AC units from Anthony. Very professional. On time. Got done in less than an hour. Explained exactly what he did, and the price was reasonable. 2nd time I have used Tommy Bynum and will use in the future.

Very easy to work with. Have a two hour window to show up, called earlier in the day to see if it was okay to show up 30 minutes ahead of schedule. Tech was knowledgeable.

Professional, responsive, and honest. I had an issue with my unit leaking through my ceiling for about 8 hrs. Called the big name competitor in town, and they said $5,000 to jack up the unit, stabilize it, rebuild the floor. So glad I got a second opinion. Tommy Bynum charged me $75 to come out, they leveled the unit so it drained properly, and I’ve not had an issue since. That was a year ago. Appreciated they didn’t try to take a female to the cleaners.

Long time I hired so many people to fixed my AC, never got fix, I was so frustrated and cost money without working.

I asked around which company that can do a better job and I don't care how much will cost because I was so tired of calling and fixing my A/C.

Right after that my boss gave me Tommy Bynum Heating & Cooling, I was kind of afraid because I don't speak English well enough and hard for me to explain what happen, also I don't even know what wrong.

I decided to call and one lady pick up my phone very quick, her name is Ashley she is very sweet and she set up appointment with Anthony, next day he texted me and updated with me what time he will arrive, all my problems have be solved and I have no problem after he took care of. I called office couple time I requested Ashley to schedule Anthony for service check. Every time I call, customer service is extremely exallent, the field person (Anthony) skill and communication extremely Exallent. Very friendly and he always reply text even if he's off of work.

I always satisfied with this company's team.
I want to give more stars 🌟 if I could.....

Ronnie smith came out and got me going. Told me exactly what was needed , didn’t try to push anything extra. Very straight with me.