Savings HVAC

Filed home warranty claim. First contractor from some other company was no call no show for 2 appointments in a row. I called home warranty to get a new contractor assigned. Savings HVAC called next day. Scheduled appointment. Technician arrived on time, called before arriving to let me know he will arrive in 20 min. Was here maybe 30, 40 minutes max. Was professional and courteous. Gentleman on the phone scheduling was very informative. Technician was very informative. They prepared me for possible out of pocket costs due to the policy coverage I have. Still WAY less expensive than paying full price. I understood. Technician just left. Next step is Savings HVAC will send home warranty company their inspection report. So far so good! If everything goes as its been, expecting a great ending, I'll follow up when the work is completed. As for now 5 STARS all the way! Thank you.

Unreliable. Untrustworthy. And has terrible customer service.

I would give less than one star if I could.

My air conditioner was not working and my home warranty company contacted Savings to do the repairs. Savings cancelled the first appointment (very late), just no showed for the second appointment (never did explain why they didn’t come, either),and came after the appointment window the third time (after four on a Friday, when they had the claim assigned first thing on a Monday).

When the technician did arrive, he told me we needed a new coil , because the old one was rusted. He could not give me a time frame, and he said he could not call the warranty company to see if it would be approved, as it was too late (after 4 pm). So I called Savings and spoke to the owner. He informed me that the home warranty company could not be contacted until Monday, and estimated the repairs could not be completed until at least Wednesday or Friday of the following week. Now we have worked with this home warranty company for more than two years, and I knew this was not true. I tried to explain that I have breathing problems and would like them to try to reach out. He refused. I pointed out how the delay was on Saving’s end. The owner started yelling at me. He yelled that his company would not come back at all, and that I “could wait 6 weeks for the case to be reassigned” because they “were the fastest company” in the area. Then he hung up on me.

So I called my home warranty company (that same evening, because they were still open) and had another company out the very next morning. The technician from the new company charged the air conditioner, cleaned the outside unit, and said there were no leaks. No new coil needed. And done in less than an hour and a half.

Turns out this company has a slew of one star reviews on Yelp. One review stated that the owner threatened the reviewer and called her derogatory names. Given my experience, I believe it.

Called to ask about the timeline for service. Dave informed me that they don't service homes in our area. However he diagnosed and walked me through a simple repair that got my system running. He saved me the $100 deductible with my home owner's insurance and got the heat running for my family. He was incredibly knowledgeable, patient, and professional. I was highly impressed. The expertise is evident. Thanks Dave!

Savings HVAC LLC was a wonderful company to work with! They worked alongside my home warranty company, and I am certain I got such a great deal on my heat pump system through their advocacy and great customer support! They were at my home as soon as I needed them to be due to my furnace’s motor going out. Within one week a new heat pump system (a/c unit, furnace, and duct work) were installed for a very low cost. The owner was in contact with me frequently to update me on the process along the way. I am so pleased with Dave and his crew! I highly recommend reaching out to Savings HVAC LLC if you want a professional, honest, efficient, and affordable job done! Thank you so much, Savings HVAC LLC. I love my new system!

Can't say enough good things about this company! Have used them many times, but just recently and on the coldest day of the year, we woke up to learn that our furnace stopped working in the overnight hours. Called and received IMMEDIATE response. Blizzard conditions and subzero temps brought commerce to a standstill, but utilizing FaceTime, owner was able to talk us through a successful repair. Very knowledgeable, professional and generally great people. Thank you very much and Merry Christmas!

My furnace went out on Christmas Eve, and Dave from SAVINGS Heating and Air Conditioning was amazing. I was trying to find someone who could come out to look at my furnace realizing it was Christmas Eve. I left a message and Dave called back saying that he couldn’t come out until Tuesday, but he could try to help me fix it over the phone. He totally came through and helped me by figuring out what was wrong, and saved me the cost of the service call. I will be calling Dave from SAVINGS Heating and Air Conditioning for any future issues.

My mom's HVAC went out on Christmas Eve and Dave with Savings Heating and Air was kind enough to call us back on a holiday, and walked me through the repair over the phone. The first company that could come out in person was Tuesday, (3 days away) which is obviously not doable. Thank you Dave, for helping on Christmas Eve, and for your time and expertise!

I had a contractor come out to my house through my home owner’s warranty because my furnace wasn’t running. He “fixed it” and had the heat turn on but didn’t tell me what he did. It was on for 20 minutes and then shut off. I had to leave the house for a couple days and when I came back, my house was 58 degrees. My warranty told me to contact the contractor again so I did on a Monday morning. His voicemail says he will return calls in 24 hours. I received no call so called back after 24 hours and got voicemail. I left him alone for an entire day and called him back AGAIN FOUR DAYS LATER AND STILL NO RESPONSE. Mind you, the first time I called to initially schedule, he picked up immediately. I had to get reassigned to have someone else come and fix my HVAC. I have a feeling he didn’t want to return back to my house because when he looked at my system he said “well that’s something else, I haven’t seen anything like that” and kept making comments about how odd my system was. If you’re not prepared to work on all types of systems, get out of the business. At least answer my calls/return them within the time frame you say you will.

This is a good company! They're professional, knowledgeable, and more importantly they are reasonably priced....

I did my due diligence by getting several quotes.
Throughout my decision making process, I spoke to Jared several times. After every conversation, my knowledge grew about heating/ AC units. My comfort level with the company grew as well.
Jared and his team were prompt, they cleaned up after the installation, and they were friendly.
I will use Savings HVAC again, and I would recommend them to a friend.....

After waiting 3 weeks for another company to fix our heat through our home warranty company, they finally let us switch to Savings HVAC who we have used in the past and loved. They were able to fit us in same day, and fixed the issue within 30 minutes. Jared was a great, professional technician and he also fixed our AC in the summer and was great! I highly recommend this company and we will always be using them for any future needs. 5 STARS!