Quality Air Heating and Air Conditioning

We've had a few technicians out over the last few days as our furnace has been having complicated issues. In the end we decided to replace it. All of the technicians we're friendly, knowledgeable, accommodating, and professional. They spent so much time with us going over the options and figuring out the appropriate pricing for our needs. They were so honest about what they felt we need - and didn't necessarily need. They also rearranged schedules to make sure we got our new furnace installed ASAP.
We felt like we were in such good hands and are so pleased with the service they provided. Will definitely be loyal customers!

We replaced our 27 year old furnace with a new Carrier system. The installers, Jake and Bill did a great job installing the unit and explained how the new furance operates. I asked for the A Team and I got it. Both men were professional, friendly and knowledgable. I would ask for them again.

Had Alex Jr, Lidio, and Matt swing by yesterday to install our new HVAC stack after ours kicked the can. They were incredibly fast, friendly, clean, and professional. Ryan was easy to get in contact with for the quote and inspection, which was better than several other companies we contacted. Would recommend.

Everyone we worked with from Quality Air was wonderful from the sales rep. Ryan to the installers Shawn and Rick. We could not be more please with our new system and the service we received from Quality Air. They worked on our old system for years doing repairs when needed, but when it finally bit the dust for good this winter they were able to get a new system installed in less than 48 hours. We would highly recommend Quality Air for your HVAC needs.

Nick from Quality Air Heating and Air Conditioning came to my house today (91 degrees) within 2.5 hours of my call and got my AC unit up and running again -- without trying to sell me a new unit. I was extremely happy with his professionalism and the company's pricing is really competitive. I used to have all my HVAC needs addressed by another company that lost my business over the winter due to unprofessional conduct.

I called my real estate broker when I had the AC problem today, as he owns multiple rentals and I figured he'd know a good company to call. Without hesitation he said, "Quality Air, they won't rip you off." That was all I needed to give them a call. I recommend you give them a call too, as my broker said, "They won't rip you off!"

Seriously, they seem to be a good, locally owned company that hires good people. Give them a try, I doubt you will be disappointed.

Our AC unit was not working and I had an appointment for AC service this afternoon. The technician came early (it is good!). After looking over the the AC, he said the AC needed refrigerant. After working on it for a while, he told me our AC had a refrigerant safety cap and he did not have the tool for it.
He started to call his company, trying to solve the problem. I did see him send the photo of the cap out via phone. After several calls, the technician said he did not have the tool and nobody else in the whole company had the tool. He simply drove away and left us in heat wave.
The universal refrigerant safety caps key is a common tool for A/C technicians (it is readily available).

By the way, the technician also did not put everything back as before.

Follow up: Thanks for the owner's response here. He made an effort to locate the key and came to get AC running Saturday (yesterday). I really appreciate the owner's extra effort to help us during the hot day and he is a great guy!

I should rate 5 stars for the owner, but as a whole incident I change the original one to four stars.

Five stars go to the business.

I called Quality Heating & Air, after our heat went out in January and our regular HVAC company told me we needed a whole new unit. I wanted a second opinion, and Ryan was incredible. He came out within a few hours, told us what we did need and what we didn't. Gave us so many more options than the first company did, in terms of units and price points. We ended up being able to fix the furnace, and didn't need a new unit (yet), but Ryan still called and checked in to see how things were going, and even gave me some tips on how to keep our furnace running through the winter. We were so overwhelmed with having to make such a quick and costly decision, just because of the circumstance, and Quality was super professional and super informative. When the time does come that we need a new HVAC unit, I will no doubt turn to Quality Air.

Matt was an absolute pro in every way. Exactly the experience you hope for by going with a smaller, hometown shop. Helped me extend the life of my current unit a bit more. They will be my first call when I replace the unit all together next summer.

Great service!!! Had no heat Quality Air technician was out in no time at all. When nick arrived he identified the issue and had the problem fixed in a matter of minutes. My family had heat in no time at all on a cold winter day. My family and I can’t thank Quality Air and the owner/Nick enough for getting heat back in our home!! I am recommending Quality Air Heating and Air conditioning Inc. to my family and friends. Also we are switching and using Quality Airs services going forward! Thank you!

I called to receive guidance on prior quotes from other hvac businesses regarding replacement estimates. I spoke with Ryan who was very honest, helpful, and was willing to give me great advice knowing I may not choose ultimately to purchase due to my current home owner's insurance restrictions. Thanks Ryan!