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Kyle Tom
Without Going Into To Much Detail The Service That We Received From Dan And The Company Was Bar None The Best Experience With Customer Service We Have Had In Years. They Went Over And Above To Fix Our Issue, And Did It Very Quickly. I Could Not Be Happier With Their Company, And The Service Dan Provided. If You Want True Professionals These Are The People To Call. Kyle Tom
Brad Swick
I contacted Kneve & Sons for a large walk-in shower build. (Their sideline business) Ron came out on June 29th and took measurements and pics of current setup. He said because of the upcoming July 3rd holiday, he should have a quote early the week of the 13th. I called the office late that week (Friday 17th), Beth answered, and I asked for Ron, he was out on a another quote. I told Beth we've had two other contractor quotes that we received back and needed to make a decision. I requested Beth to message Ron that I needed our quote by the end of Friday or Saturday, if need be.
As of today (One full month later), I haven't heard or seen anything from any of them. I figured 2 1/2 - 3 weeks was more than adequate for someone to gather required labor & material costs and put it on a piece of paper. Obviously I angered someone. I have moved on from Kneve & Sons and awarded the business to someone else.
Sharon Spyker
Our heat went out on a really cold day. They responded immediately and a tech was there within hours. The problem was fixed and everything was up and running in no time. We we're pleasantly surprised that the charge for the service call was very reasonable.
Brandi Yoh (Alien Princess)
They take their jobs very seriously. They are thorough yet relaxed. Friendly, yet professional.
Plus, I don't know, there's this Bert guy that works with them. He's extremely attractive and i think i have a huge crush on him.
Adam Brayton
Great service and fast response!
casey spitnale
Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response "We are busy people too..."
As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.
Ryan s
Very professional, gave a quote day of, installed on the time frame they said and everything works great. Coat was also competitive.
leland herning
Sunday afternoon had a basement waterpipe burst in basement. Had to turn off water to house, so really needed emergency service. Knueve arrived promptly and took care of the issue.
gbross60
Excellent service and reasonably priced
Norm Heidlebaugh
They don't know nice install it was very clean very efficient and I love my soft water
thank you Harold