Vickrey Heat and Air Inc.

They just got finished up with my mothers home and they did an amazing job from start to finish! Josh came in highly recommended from a good customer of mine and Josh and Vickrey did not disappoint! My mother is super happy and thankful! Thanks Vickrey!

This place is the biggest rip off ever. They came to our house that we just bought and installed a thermometer that I BOUGHT!! And replaced a fuse. A few weeks later we get a $240. There is no way that it all costs that much.

I had one of their guys come do a maintenance check. Units were running fine previously, just wanted to get them looked over as we had just bought this house. He did his check and told me everything was good.
The next morning when the heat cycled on it was blowing cold air. They sent a different guy out. He found the problem right away. A blown circuit board. It took two days to get that fixed. I never heard another word from them. I assumed they realized the first "tech" had blown the board, since the problem started after he did his check. 3 weeks later, I get a $225 invoice in the mail.
I called Friday morning to talk to someone about this invoice. No one called back until Monday. The owner basically told me it was not their problem. A couple weeks later, I look at the filters on the air handlers and they obviously had not been changed in a very long time. That was not mentioned in their "maintenance" check. It was just a bad experience from the moment I called them.

Efficient, competent, professional, competitive.
But, that was 3 years ago. I have since found out the expensive way that the owners are lacking in business ethics. When an incompetent or disgruntled employee vandalizes a customer's HVAC, it's the customer who pays the price. Save yourself the guesswork and go somewhere else in the first place.

I am a repeat customer, but always continue to be wow-ed with their 5 star, professional service. Twice I have installed new units on properties I have owned. They gave competitive prices, no hassle, quick install and GREAT service.

Over the years I have called them for service calls too. Both times I was either hot or cold and wanting their services ASAP! Both times they came the same day and fixed the problem within minutes! If you want to feel like your family and priority, call Vickrey Heat & Air.

Thank you Travis for fixing our office system. It's working great today!

Vickrey employee "Travis" responded with next day service. Travis disassembled my ac units exterior panels, assessed the problem and made the necessary changes. He explained everything he did and answered all my questions. He received several work related calls and continued working while he handled the calls. Extremely professional and polite. I heard "Yes Sir" and "Yes Ma'am" numerous times. It was extremely hot and he never slowed down.

Vickrey is very fortunate to have an employee with this type of work ethic and attitude.

Thank you Travis!

Pros: They fixed my furnace.
Cons: Overwhelmed staff. From my first phone call to the day my heat was fixed was 15 days. Problems with communication.
Vickery has always had a good name in this town until recently. I hope they get the kinks worked out. Maybe they are just short staffed like every other business right now. I have used them in the past and had a wonderful experience but if this were my first time it would definitely be my last.

Taylor came out to do my scheduled maintenance, and I could not be more pleased. He called before he arrived, was on time, and went above and beyond while performing maintenance in my HVAC unit. Very, very pleased with the service provided.

Would highly recommend. Had another company out to fix my heat per contract before buying my new house. They said they fixed it but hadn't. They refused to come back out and even look at it without charging me. I called Vickrey and they came out and fixed it for me for a very reasonable rate.