Called Brian on a Saturday morning due to our refrigerator going out and by Saturday afternoon, he was at our house assessing the situation. He was communicative, set realistic expectations, and come Tuesday, our fridge was up and running again! Highly recommended. Thanks, Brian!
After a morning of calling every other company in town and having no luck, Brian answered and was at my house to look at our refrigerator that afternoon. He was on time, extremely kind, knowledgeable and honest. I will be calling him again for any mechanical needs and would definitely recommend him to anyone!
Answered our call on a nice Saturday when our A/C went out. He was willing to sell us the capacitor we needed for a very fair price, but we opted to have him do the work. Brian came out right away, did an excellent job and our total bill was less than some places quoted us just for the part! Great service and prices.
Brian was the only person to return my call when I had an appliance issue. I called 5 other appliance repair options in Bend. He quickly worked through the problem with me over the phone and determined it was an issue I could likely handle myself. He instructed me on how to do it myself when he could have come out and charged me for it. Later, when the problem persisted, he continued to work with me until the problem was resolved. He is extremely fair and very easy to talk to. I will definitely call him again when the next problem arises.
I ended up having my garage refrigerator/freezer go a little bonkers on me.. Completely filled with food and a little panicky. Brian came over and assessed the situation in a heartbeat. I was lucky that it was only a frozen coil...so he advised me on what to do next to fix the problem. Simple solution..and this "damsel in distress" is very appreciative. He will be the first person I will call if I have any problems with any appliances. Thank you Brian.
I just wanted to leave a wonderful review. Of course: my AC unit went out on a Sunday. I texted Brian to ask for help, and he answered within a couple hours. What wonderful customer service! Thank you Mr. Larson.
Was at our house 15 minutes after we got off the phone and had our freezer fixed in less than 15 minutes. Straight forward, honest and upfront. Can you ask for more?
Returned call quickly. Did what he said he would do when he said he would do it. Replaced my AC during a heat wave in less than a week. Very professional, polite and easy to work with.
Brian has come to diagnose my vintage appliances twice now. He is always extremely helpful, and knows what he's talking about. I would recommend him to anyone.
Nae Ohme
Called Brian on a Saturday morning due to our refrigerator going out and by Saturday afternoon, he was at our house assessing the situation. He was communicative, set realistic expectations, and come Tuesday, our fridge was up and running again! Highly recommended. Thanks, Brian!
Kylea Civello
After a morning of calling every other company in town and having no luck, Brian answered and was at my house to look at our refrigerator that afternoon. He was on time, extremely kind, knowledgeable and honest. I will be calling him again for any mechanical needs and would definitely recommend him to anyone!
Matt Smith
Answered our call on a nice Saturday when our A/C went out. He was willing to sell us the capacitor we needed for a very fair price, but we opted to have him do the work. Brian came out right away, did an excellent job and our total bill was less than some places quoted us just for the part! Great service and prices.
Jacob Koehler
Brian was the only person to return my call when I had an appliance issue. I called 5 other appliance repair options in Bend. He quickly worked through the problem with me over the phone and determined it was an issue I could likely handle myself. He instructed me on how to do it myself when he could have come out and charged me for it. Later, when the problem persisted, he continued to work with me until the problem was resolved. He is extremely fair and very easy to talk to. I will definitely call him again when the next problem arises.
Sharon Barney-Orlando
I ended up having my garage refrigerator/freezer go a little bonkers on me.. Completely filled with food and a little panicky. Brian came over and assessed the situation in a heartbeat. I was lucky that it was only a frozen coil...so he advised me on what to do next to fix the problem. Simple solution..and this "damsel in distress" is very appreciative. He will be the first person I will call if I have any problems with any appliances. Thank you Brian.
aMuse Studio
I just wanted to leave a wonderful review. Of course: my AC unit went out on a Sunday. I texted Brian to ask for help, and he answered within a couple hours. What wonderful customer service! Thank you Mr. Larson.
Wilson Disch
Was at our house 15 minutes after we got off the phone and had our freezer fixed in less than 15 minutes. Straight forward, honest and upfront. Can you ask for more?
ruth pettit
Returned call quickly. Did what he said he would do when he said he would do it. Replaced my AC during a heat wave in less than a week. Very professional, polite and easy to work with.
Sheena Gygax
Brian has come to diagnose my vintage appliances twice now. He is always extremely helpful, and knows what he's talking about. I would recommend him to anyone.
C.C. Lowe
Larson was professional friendly and super helpful. We would recommend him and we will call on him for all future issues.