O'Donnell Plumbing, Heating & Air

Had my outside unit cleaned by them last year. Then it stopped working and they came out and supposedly fixed it. Turned my air on for the first time today because it is supposed to go up in to the upper 80s tomorrow and even after it had been running for about 5 hours with the temperature only being in the high 70s to low 80s, the temperature in my house continued to go up after I turned the air on. I checked all the other things that could have possibly caused this such as a dirty air filter and all of those things were fine. Never had any problems with my central air until these guys started working on it. Even the way I had come to know about them seemed kind of shady to me and seems even more so now that I'm having all these problems after they supposedly fixed it. I get a knock on my front door and it is one of their servicemen saying they were working at my neighbor's house and noticed my unit could use a cleaning. Then they charged me close to $300 for only a half hour of work. Silly me I guess for going with someone who operated in such a shady manner but they had me convinced that if I didn't address it soon it would lead to further problems down the road. I don't care how highly rated they may be on here. They are not a reputable company in my eyes

I had a perfect* service visit from both Ray and Chris from O'Donnell Plumbing. They serviced our high-efficiency AC unit, changed a water filter for our house line and offered experienced advice, and work in a very efficient timeframe. I had inquired about other items potentially requiring service or replacement. I was surprised that they were honest in the lack of need for repairs or service. I will ABSOLUTELY call them again when needed. *Honest, friendly, timely, and competent—all the things you want from a service provider.

O'Donnell Plumbing is highly recommended by me and by my friends (who told me to hire them.)

Do NOT Use! WAY Overpriced! 1st time, we were desperate and we unfortunately had to pay what they charged. The second time, I declined after they quoted what seemed to be much Too expensive. Other HVAC company charged me less than half of what ODonnell quoted me.

On our a/c inspection today, John was very friendly, well-groomed, clean and professional--very competent and willing to answer questions. We have relied on O'Donnells for many years for our heat pump and plumbing and they have always done a good job and treated us with respect.

Robert is an excellent tech! He came out to solve an early morning leak---- found what was wrong and fixed it. He was very knowledgeable, personable and helpful and took the time to explain everything thoroughly. He had previously serviced my property with a different owner and I really appreciated his knowledge and information and it really bestowed my trust in him and the company. I highly recommend this company.

Great experience. I would highly recommend O'Donnell Plumbing. I am very satisfied with our heating system which was installed several years ago. They also do our system maintenance for our AC. Friendly, courteous and respectful of your home and your time.

My initial call to the company went very well - the courteous staff handled my request, and gave me a time estimate that made sense. I got a MMS message with a picture and a short bio of my technician - Gary - when they were ready to head over to my townhome. Gary was friendly, professional, and efficient. Even when he and another technician had to move some junk out of the way, they handled it quickly, calmly, and kept things tidy. Gary went about handling my particular issue in a logical fashion and kept me up to date on what they were checking and working on at regular intervals. I could not ask for more.

Called O Donnell plumbing and heating got appt immediately, was seen same day in less than 2 hours. This company sent picture and profile of technician that was coming ( nice right) The technician's name was John . He was very nice, professional and knowledgeable. I felt like a doctor was here seeing his patient. He wanted to know of any problems, had I started the system, if so what had I done and why, then gave me some very helpful education. He did a thorough evaluation of the system, explained his analysis and suggested things that could help to give longer life to system. JOHN came as the technician, became a teacher and left me feeling confident that I had indeed picked the right company "O Donnell Heating". I thank them for having people like John working for them... great workmanship!! I really learned a lot today and now have a company I can trust.

So this morning we found out the hard way (mid shower) that our heat wasn't working nor our hot water. We have a toddler son and his room gets cold easily at night so we really did not have much time to wait. The previous home owners had the unit installed by these guys so I figured I would give them a call as their info was on the unit. I called them at 10:30 this morning and the guys were here by noon! They were super chill and got our system back up and running in an hour. They also gave us an estimate for future work since our one valve will likely need replaced in the near future. Can't beat quick and efficient service, especially with a toddler on bath day lol

John was awesome. The heat pump of our new home began making a frightful noise and the temperature in the house began to drop, just one week after we moved in. And in the middle of a blizzard, of course. I used the live chat feature on the website, and John was at our door at 8:30 a.m. the next day. He diagnosed the issue in under 5 minutes. Another member of the team even drove out with one more part that was needed so John could finish the whole job in one visit. Truly exceptional service!