Ranck Plumbing, Heating, AC & Excavation

Excellent, professional, on time. They answered the call at 4:45 pm on a Friday and promptly came that evening to replace a water tank that decided to leak. I can't say enough about their excellent communication starting with the receptionist, emailing to remind you the day before of your appt., calling 10 minutes before to let you know they were coming. We have had extensive repairs and installations by Ranck and EVERY tech has been outstanding and done outstanding work. This is a top notch company and they will thrive because they know how to run a great business that truly cares to be part of the community.

Service tech Keith was personable and thoroughly explained diagnosis and repair. He gave us another year with a unit showing its age. Outstanding!

Emergency service provided on Saturday night. We tried Neffsville plumbing and one other plumber and their answering service said they couldn’t help until Monday. Dan handled the call. Showed concern and compassion. Nick provided the service and was kind, courteous, knowledgeable and showed the same concern and compassion. Rank will be our plumbing and electric service provider in the future. The way they run their business makes this a no brainer for us!

Trayce was very pleasant and explained everything well. While fixing a faucet he noticed a problem with a toilet that I would not have noticed until it was too late. He informed me of my choices and gave me a quote for a new toilet. He was able to install a new toilet during the same appointment. He was a pleasure to deal with and very professional.

Repairman Jared was prompt and replaced defective part in 2 year old system as soon as they received it. Part was under warranty, so no charge. We highly recommend Ranck for sales and excellent service.

Ranck replaced our upstairs heat pump a few years ago. When our first floor system needed to be replaced Ranck was the only contractor that I went to. Their professionalism and quality are top notch. I highly recommend Ranck for all you HVAC needs.

Ranck has experienced and knowledgeable technicians who find and fix problems quickly and accurately, offer options when appropriate, and are friendly and professional. They have handled our HVAC and plumbing needs for over 30 years!

Matt Spohn dislocated the access to natural gas for my outside grill and cleaned a basement drain. He was very informative of future things to look for to prevent household mishaps. He and his assistant were very professional and helpful.

Ranck performed warranty work on a boiler system that was installed recently. They diagnosed the problems and corrected them at no charge. Their technician explained the repairs in simple terms And went about his work in an efficient manner. I look forward to improved performance of the unit.

We had to have Ranck out 3 times in a month. 1st time was our maintenace of the HVAC unit in May and told us everything was great. We paid $187 for the maintenance. We didn't need to turn on the A.C. until a week ago. The pipes froze up. We turned off the unit to melt the ice build-up and called Ranck. They came out on Monday first thing and said we needed freon and there was a leak. It would be $600 to fix. They didnt charge us for the visit. We asked them why is there an issue when we just had maintenance and all was good. They left until we could make a decisionon what to do.. We called them back asking why we need to pay the $600 when this shoild have been tsken care of during maintenance. They came back out on Wednesday and "fixed" the problem. It was a loose nut that was causing the leak. Cost us $187 to fix. They "taped" up the area they had to get into and explained where the nut was. When i went down on Thursday to check on everything the "taped" area had blown off and when i looked to see where the nut they were talking about was, the insulation that was around the nut was ripped to shreds and shoild have been replaced. I only had masking tape with me and sealed up what I could to stop the air from blowing out.