ABA Heating and Cooling

We have enjoyed the professional service over the past year from ABA personnel in office & out in the field. There has been very good reception for requests of work to be done on our 10 Residential rental properties. There is very good feedback with copies of invoice for billing & registered equipment.The Techs communication is very good for discussions of active on the job problem solving & decision making. This allows the benefit of comfort of my Tenants for all seasons. We also use ABA for our primary home residence.

ABA was a great help to us in our time of need when our AC died on a 100 degree day. Special thanks to Rudy for coming out so late and informing me of the extensive repairs that needed to be done. He was very curteous and professional, he was also very helpful in informing our landlord how serious the issue was.

The next day, the crew (Dorian & Richard) put in a ton of work basically installing a whole new system, all while being professional and timely.

Thanks again for helping to keep us from cooking like turkeys in our own house!

Tim Kaye is the best!!! He came out today because my unit had a Freon leak. He fixed that leak, but I called to have him come back because the unit wasn’t cooling well. He spent another 3 hours inside the unit where he found another leak that no one else did. It wasn’t detectable using any of the tools they have, but he noticed a noise and put his hands into the unit to discover that two small copper pipes were rubbing against each other and when the unit was rumbling the pipes would separate and that’s when it would leak. NO ONE ELSE SAW THIS!!! Tim fixed that second leak, pulled all the copper pipes apart so none would be rubbing and might cause that in the future, vacuumed out all the moisture caused by the leak (that turns to ice inside the unit which causes a racket), and made sure it was all tip top before putting the cover on it. The unit runs correctly now and is SO MUCH QUIETER!!! He spent 4 hours to MAKE SURE IT WAS FIXED RIGHT BEFORE LEAVING!!!

THANK YOU TIM KAYE, YOU HAVE MADE A HUGE DIFFERENCE IN THIS HOUSEHOLD WITH THE SUMMER RIGHT AROUND THE CORNER!!! I will ask for you EVERY TIME!!!

Sincerely,

John F.

I bought a home and three months later the HVAC system died. I contacted ABA and Aaron came to my rescue. I knew nothing about HVAC systems and he spent time to answer all of my questions. I purchased a new system and within 2 days I had AC again! Did I mention this was in July??? Then came the winter. My new system performed beautifully and my electric bills have fallen off a cliff. Thank you Aaron and Morgan. You are life savers. If you are wondering about ABA... you have found the team you will want to contact for all of your appliance/HVAC needs.

Big shout out to ABA heating and cooling - My air conditioner went out on a hot summer day and ABA provided exceptional same day service. Aaron was able to replace the fan during the initial visit and air conditioner was up and running. Thanks ABA for the dedicated service.

I called them at 6:30 on a Saturday evening. Ian showed up 1 hour later. Checked my entire air system an could find nothing wrong. He was really helpful and extremely personable after what I'm sure was a long hot day in 104 degree weather. Turns out it was my filter. I get the dumb homeowner of the month award for sure. He seemed really know what he was doing. I would sure call them again without hesitation. Thanks Ian!

Unfortunately I have to take out the time to share my horrendous experience with ABA Heating and Air Conditioning of Austin Tx. but I owe this to the community. I had the unfortunate experience to have randomly chosen ABA for the replacement of my A/C air handler unit. After 6 months from the time of installation, the new evaporator coil developed a leak, this was due to tubing that had been bent against the cabinet while installing and vibration over time caused it to leak. The technicians while installing yet another evaporator coil also caused the insulation to separate on the inside of the cabinet door from opening it while under pressure, penetrations into the air handler such as tubing, wiring and drain lines where not properly sealed or secure. The electrical breaker for the unit was also damaged and still does not fit securely in the cabinet. Finally, it is not ABA’s practice to provide the customer a service invoice without formal requests to the office manager. Also they refuse to refund the after hour service charge on a unit covered by their installation.

It has been a long hot day at the Tindall household. Our AC stopped working last night. This morning I called ABA Heating and Cooling serving Pflugerville. They sent out a technician within 30 minutes of my phone call, no window of time to wait. When they arrived they provided us with a window unit to install in our living room to help with the heat in the house. Needless to say it's 6:30 and we have a brand new AC unit installed and working wonderfully. I highly recommend this company for all your heating and cooling needs. We only gave a five star rating because there are not 10 stars to choose from.

Now that it's getting hotter my A/C was having trouble keeping my house cool, and it was getting up to 80+ degrees inside in the afternoons. I called ABA and they had someone out the next day to diagnose the problem. They were prompt, courteous, and even walked me through a couple different options for what we could do based on different prices. 10/10 would recommend!

My AC unit was acting up and needed help figuring out what was wrong. ABA Heating and Cooling came out super-fast and were so professional. They were honest with me about everything and told me what kind of repairs I would need as well as what the costs were and how long the repairs will take. They really went above and beyond and took the time to educate me. Five stars from me!