This company is the absolute WORST!!! First of all the lady who answers the phone is very rude. My air conditioners went out. The first tech that came stated it was a high voltage capacitor that blew they charged me $370 and told me it would talk a few hours for the house to cool back down after 24hrs the house still remained 80 degree. I have a 3 year old special needs child with severe medial conditions. The house is too hot. I contacted them back letting them know the house is still hot. They sent a different tech who ran a diagnostic and said my air conditioner just needed freon. They charged me another $300 for that. I paid $670. My house is still hot!!!. I contacted them serveral different times asking to speak to owner or supervisor. No one as called me back. I have asked for itemized receipts showing what was done. The lady Vanessa who answered the phone, was EXTREMELY rude. I don't recommend this company at all. They claim they will make it right with out a fight but that is a LIE!!!!! My house is still hot after I paid them $670.
Had some normal maintenance done on my AC unit. The technicians name was Stuart, all I have to say is great customer service . I had some question about my unit and he was very knowledgeable and helpful. I will definitely be using TemperaturePro Austin in the future.
Tony Mejia and the team at TemperaturePro Austin are simply the best. Our furnace went out and upon inspection, we learned that it would be best to replace the system all together. We called TemperaturePro next. They showed up with some urgency, gave us an honest assessment and proposed a fair price. The whole process just instilled trust. We're very happy with our new AC, heater and thermostat system. Feels like we're finally living in a 21st century home! Go with these guys, forget the rest!
I highly recommend TemperatureProAustin for air conditioner repair services. As a customer who recently had my air conditioner repaired by their team, I am thoroughly satisfied with the level of expertise, professionalism, and quality of service provided.
From the moment I contacted TemperaturePro Austin, their staff was prompt in responding to repair need. The owner Tim is extremely knowledgeable about air conditioner systems. He carefully diagnosed the issue with my unit and explained the problem in a clear and understandable manner.
What impressed me most was the efficiency and effectiveness of the repair work. Tim had all the necessary tools and equipment to fix the problem swiftly, ensuring that my air conditioner was up and running in no time. He demonstrated great attention to detail and made sure to test the system thoroughly before leaving to ensure optimal performance.
In addition to Tim's technical expertise, the staff at TemperatureProAustin displayed excellent customer service. TemperatureProAustin is commitment to customer satisfaction as evident throughout the entire repair process.
Based on my experience, I wholeheartedly recommend TemperatureProAustin and Tim for air conditioner repair services. Prompt and professional service, and fair pricing make them a top choice for anyone in need of air conditioner repairs.
My air conditioner drain line kept getting clogged and overflowing onto the ceiling. I called Temperature Pros and they came out the next day as scheduled.
Dave diagnosed the issue and reconfigured the drain line with more slope and installed a shut off sensor to prevent damage to the system in the future. Very reasonable price and professional service. Highly recommended!
I contacted Temperature Pro for preventative HVAC maintenance. Scheduling was easy, and the technician showed up right on time. He performed a thorough inspection and he communicated clearly the details of the process. He found and switched out a failing capacitor, which probably saved me a lot of headache down the road. Happy to recommend.
Have been using TP for ~3yrs for AC maintenance. The technicians are very professional, work efficiently when onsite, and do a great job of explaining their work. David has been terrific. Their back office needs improvement as scheduling work is challenging. We've had a work order in for over a year now to fix a temp imbalance upstairs. Many attempts to schedule the repair, even by the technicians calling in themselves, and it continues to get lost.
Jason was an excellent representative of the company. He was highly professional, efficient, and friendly throughout the maintenance call. Would recommend!
my sales guy was knowledgable and very pleasant to talk to. he worked with me to talk thru all my options and the unique situation in my house. temperature pro's bid was about half the price of some competitors (e.g. radient, salt). the install crew was polite and professional. the new hybrid heat-pump system performed as expected. i would definitely recommend them and i fully intend to hire them again next year to replace my other system.
David came out and not only fixed my AC problems within a matter of minutes but put in a brand new thermostat faster than I could even finish my first question! He was extremely efficient and knowledgeable. He happily answered all of my questions, and even taught me about good AC health and changing my filter. 100% recommend you ask for David V!
Kiara Collins
This company is the absolute WORST!!! First of all the lady who answers the phone is very rude. My air conditioners went out. The first tech that came stated it was a high voltage capacitor that blew they charged me $370 and told me it would talk a few hours for the house to cool back down after 24hrs the house still remained 80 degree. I have a 3 year old special needs child with severe medial conditions. The house is too hot. I contacted them back letting them know the house is still hot. They sent a different tech who ran a diagnostic and said my air conditioner just needed freon. They charged me another $300 for that. I paid $670. My house is still hot!!!. I contacted them serveral different times asking to speak to owner or supervisor. No one as called me back. I have asked for itemized receipts showing what was done. The lady Vanessa who answered the phone, was EXTREMELY rude. I don't recommend this company at all. They claim they will make it right with out a fight but that is a LIE!!!!! My house is still hot after I paid them $670.
Bryan Barnett
Had some normal maintenance done on my AC unit. The technicians name was Stuart, all I have to say is great customer service . I had some question about my unit and he was very knowledgeable and helpful. I will definitely be using TemperaturePro Austin in the future.
Justin Platt
Tony Mejia and the team at TemperaturePro Austin are simply the best. Our furnace went out and upon inspection, we learned that it would be best to replace the system all together. We called TemperaturePro next. They showed up with some urgency, gave us an honest assessment and proposed a fair price. The whole process just instilled trust. We're very happy with our new AC, heater and thermostat system. Feels like we're finally living in a 21st century home! Go with these guys, forget the rest!
Karen Reich
I highly recommend TemperatureProAustin for air conditioner repair services. As a customer who recently had my air conditioner repaired by their team, I am thoroughly satisfied with the level of expertise, professionalism, and quality of service provided.
From the moment I contacted TemperaturePro Austin, their staff was prompt in responding to repair need. The owner Tim is extremely knowledgeable about air conditioner systems. He carefully diagnosed the issue with my unit and explained the problem in a clear and understandable manner.
What impressed me most was the efficiency and effectiveness of the repair work. Tim had all the necessary tools and equipment to fix the problem swiftly, ensuring that my air conditioner was up and running in no time. He demonstrated great attention to detail and made sure to test the system thoroughly before leaving to ensure optimal performance.
In addition to Tim's technical expertise, the staff at TemperatureProAustin displayed excellent customer service. TemperatureProAustin is commitment to customer satisfaction as evident throughout the entire repair process.
Based on my experience, I wholeheartedly recommend TemperatureProAustin and Tim for air conditioner repair services. Prompt and professional service, and fair pricing make them a top choice for anyone in need of air conditioner repairs.
Jason Sigman
My air conditioner drain line kept getting clogged and overflowing onto the ceiling. I called Temperature Pros and they came out the next day as scheduled.
Dave diagnosed the issue and reconfigured the drain line with more slope and installed a shut off sensor to prevent damage to the system in the future. Very reasonable price and professional service. Highly recommended!
Can Kilic
I contacted Temperature Pro for preventative HVAC maintenance. Scheduling was easy, and the technician showed up right on time. He performed a thorough inspection and he communicated clearly the details of the process. He found and switched out a failing capacitor, which probably saved me a lot of headache down the road. Happy to recommend.
Blaine Noel
Have been using TP for ~3yrs for AC maintenance. The technicians are very professional, work efficiently when onsite, and do a great job of explaining their work. David has been terrific. Their back office needs improvement as scheduling work is challenging. We've had a work order in for over a year now to fix a temp imbalance upstairs. Many attempts to schedule the repair, even by the technicians calling in themselves, and it continues to get lost.
Eric Seaver
Jason was an excellent representative of the company. He was highly professional, efficient, and friendly throughout the maintenance call. Would recommend!
james turner
my sales guy was knowledgable and very pleasant to talk to. he worked with me to talk thru all my options and the unique situation in my house. temperature pro's bid was about half the price of some competitors (e.g. radient, salt). the install crew was polite and professional. the new hybrid heat-pump system performed as expected. i would definitely recommend them and i fully intend to hire them again next year to replace my other system.
Lulu Echavez
David came out and not only fixed my AC problems within a matter of minutes but put in a brand new thermostat faster than I could even finish my first question! He was extremely efficient and knowledgeable. He happily answered all of my questions, and even taught me about good AC health and changing my filter. 100% recommend you ask for David V!