Long's Heating & Air Conditioning

What a great job their TEAM did. They were able to get me a great unit at a great price. They were fast and clean. I have had the unit a few weeks now and they have followed up on how we are doing.
Buy from these people.

Long's was professional and courteous. They made sure not to track mud inside and cleaned everything up after they were done. The office staff was great too, always helpful. I'm very happy with my new AC unit. I would recommend Long's to friends and family.

Mike provided us outstanding and timely service when our old air conditioner went out due to a storm's electrical surge. He immediately provided us a competitive and reasonable quote for a quality product to meet our home's needs. He and his team of air conditioning experts followed through consistently from start to finish and ensured that we were happy with the installation and that it would keep us cool!! Everyone was so caring, polite, and efficient so we truly appreciate all they did for us when we really needed a cool place for our arriving guests, as well! We would recommend them wholeheartedly to anyone in need of air conditioning services, repairs, or replacement. Be sure and give Mike- Long's AC a call first!!!

Outstanding customer service. Responded within 1 hour of the call. Technician quickly diagnosed the issue. Repair was made within 30 minutes and the AC was restored to my extremely hot staff. thank you for your quality service and response. Your technician was very professional.

Long's installed my unit when my home was built. They have serviced it annually ever since. I have had zero problems! They are reliable, fast and fair. My mother had another company install a new unit and spent $1000 each summer on repairs. After she switched to Long's, again zero problems! I would highly recommend them.

Long’s replaced our system quickly and efficiently. They took the time to make sure the system was correct for our home after a terrible experience with another company in town. Excellent job and very professional and easy to deal with. Highly recommend!

Long's AC and heating are nothing short of spectacular. From the brand they install, to the professionalism of the technicians, they are all around really great! We would highly recommend them if you are needing some work done on your unit. When the going gets hot, these guys are lifesavers. We have had them do several units on our property and have done marvelous work.

Knowing a good HVAC business in south Texas isn't a luxury, it's a must! I've called on Long's several times while both selling our family home and buying my current place. They're fast, reasonable and knowledgeable. The techs I've dealt with have all been professional and polite. I wouldn't hesitate to recommend Long's to anyone needing help with their heating or AC systems. There's a lot of options out there but these guys? I've got them on speed dial!

Long's is an excellent AC company. They are thourogh and efficient with great customer service. I highly recommend their services. You will not be disappointed with their workmanship. They sell a quality product in American Standard and they support it very well.

This place was priced well when i called.. i was quoted $85 hour which was great and since my unit was only 2 years old it was under warranty. After the maintenance was done i was bill $500 for labor for 1 hour of going out to see what was wrong and 1 hour and 45 min of work which should have came out to around $208.25, even at 3 hours is $255 plus the service of freon ($180). Well im pretty sure i know how to add and 85 x 2.5 sure doesnt equal 500. So then im told i am being bill for 2 guys at $85 hour @1hr 45 min. And 1 guy for the other hour, Plus i have to pay them to use their equipment and tools to do the job too. Well that still doesn’t equal 500. Then to find out 7 hours later when the house was still 85 degrees, the 2 guys forgot to service the unit with freon even though i was charged for freon. I was told they did me a favor by not charging to go back out to finish a job they could do right the first time. i guess I should have waited because other places i have gone with didnt bill me for each person that had to go out, it was per hour. And at $120 an hour for 3 hours was still less then the $85 an hour i was quoted. I asked for a detailed bill for the labor and was told, we would have to charge you way more if thats the case and we can NOT give you a detailed bill unless you paid us more. I spoke to the owner who then told me its a flat rate thats what we charge i dont know what to tell you. I guess some companies have NO Integrity. No one was on the same page as far as what they charge for different services.

Not sure how to reply to the message left on my review, but i was quoted $85 an hour and thats what i agreed to! And when i spoke to the owner over the phone he was rude compared the the reply left on the review i left. Guess you what to try and look as nice as possible when cheating someone out of their money!