Purchased a Goodman $5,000.00 Cash 24mon ago. The compressor blew 7-21 while patiently waiting for the warranty to be submitted my family was left for 2weeks waiting on Jason to handle this was a nightmare he didn't take care of it until later in the following week because we reminded him. When the compressor did come in he waited another whole day to get it to us because they working in new vacant homes leaving us to suffer knowing he had 2wks to prioritize this 4 days for compressor to come in he could of taken two hours to prioritize this and even handle it n a.m next day but no he completely disregarded and even laughed when the topic was brought up and not only did he NOT install it but wanted $1,100.00 cash if not he had his helpers drop it off on my lawn at the end of day and leave! Ultimately leaving us with no warranty repairs done or finished and still w/ no air conditioning in this South Texas August heat! Ample time(2wks) to warn me of that unexpected bill, not once even after making contact the night before about coming to "fix" our issue setting a time 1-3 no mention of bill.Thinking we would be desperate to want a/c and could try to rob us with that absurd bill. Prior to the dumping of my compressor on my yard the broken compressor was removed day before by Jerry(helper) during the process he released several pounds of coolant over course of several minutes right into my yard, organic garden my neighbors yard and atmosphere.The back was completely smogged out from the gas he negligently released! Jason acts like he got us a $1,300.00 part for free when he didn't pay for it because Goodman provided it. Disgusted with their lack of ethics and morals!
I cannot thank THAQ heating and cooling for their wonderful service they have performed for me in the past. I ended up having a air conditioner problem and I called a different company to get the AC system repaired. That company ended up coming out and said that I needed the AC replaced and it was going to be over $14000. After they left I decided that I would get a second opinion on my air conditioner. I ended up calling THAQ heating and cooling and they had one of their service trucks come out. The technician was so kind and wonderful he ended up diagnosing my my whole AC system. In the end e said I just had a bad capacitor and ended up replacing that and the AC system fired up working great. I haven't thought much about that until today when I was going through an old Box of receipts and it's been 2 years since they repaired my air conditioner. I decided that I would leave them a review today. It's been 2 years and my AC system has just been phenomenal I just want to say thank you to THAQ for their wonderful service their honesty. I did stop by their offices earlier and dropped of a thank you gift because good, reliable, companys like them are hard to come by. THANK YOU ONCE AGAIN. RICHARD REYES
Honest company! We highly recommend this company! Great customer service and the crew were polite and efficient. Jason was very informative and patient with the whole process of deciding which system is best suited for our needs. The crew removed and replaced our system in just a couple of hours.
I have used THAQ heating and cooling for many years now. They are the only company I would call for all my air conditioner repairs and air conditioner replacements.
I have used other ac company's in the past. Their work was never any good. After using THAQ I will never use another AC company. They explain what needs to be fixed. Warranty all their work. And are so professional. They are the most trustworthy company. Having them repair my air-conditioning unit makes me very comfortable and I know the job was done right.
THAQ Had amazing service. My air conditioner was broken and needed to be repaired. They had a highly qualified technician out there right away. I was thinking I was going to need a new AC unit. But the incredibly knowledgeable Tech informed me it was a simple fix and all that was needed was a capacitor, and that the AC properly maintained would last for many years to come. I really appreciate their honesty. THAQ is only company I will ever call to service my system. I Thank you guys so much for the wonderful service. I have and will continue to highly recommend THAQ to all my friends, family, acquaintances, and buisness associates. THAQ will expertly handle all your AC and Heating needs.
Lehlohonolo Michael Letsoha
Nobody has better serviceman or quicker service than THAQ I was amazed at their speed and skill They earned a customer for life.!!!!!
Heather E
Purchased a Goodman $5,000.00 Cash 24mon ago. The compressor blew 7-21 while patiently waiting for the warranty to be submitted my family was left for 2weeks waiting on Jason to handle this was a nightmare he didn't take care of it until later in the following week because we reminded him. When the compressor did come in he waited another whole day to get it to us because they working in new vacant homes leaving us to suffer knowing he had 2wks to prioritize this 4 days for compressor to come in he could of taken two hours to prioritize this and even handle it n a.m next day but no he completely disregarded and even laughed when the topic was brought up and not only did he NOT install it but wanted $1,100.00 cash if not he had his helpers drop it off on my lawn at the end of day and leave! Ultimately leaving us with no warranty repairs done or finished and still w/ no air conditioning in this South Texas August heat! Ample time(2wks) to warn me of that unexpected bill, not once even after making contact the night before about coming to "fix" our issue setting a time 1-3 no mention of bill.Thinking we would be desperate to want a/c and could try to rob us with that absurd bill. Prior to the dumping of my compressor on my yard the broken compressor was removed day before by Jerry(helper) during the process he released several pounds of coolant over course of several minutes right into my yard, organic garden my neighbors yard and atmosphere.The back was completely smogged out from the gas he negligently released! Jason acts like he got us a $1,300.00 part for free when he didn't pay for it because Goodman provided it. Disgusted with their lack of ethics and morals!
Ryan Parker
I would like to say thank you to THAQ for their friendly service and great AC repairs.!!
Nisar Abbasi
I have to say THAQ is very honest and a very professional AC company. I use them for all my AC repairs.!!
Rich Reyes
I cannot thank THAQ heating and cooling for their wonderful service they have performed for me in the past. I ended up having a air conditioner problem and I called a different company to get the AC system repaired. That company ended up coming out and said that I needed the AC replaced and it was going to be over $14000. After they left I decided that I would get a second opinion on my air conditioner. I ended up calling THAQ heating and cooling and they had one of their service trucks come out. The technician was so kind and wonderful he ended up diagnosing my my whole AC system. In the end e said I just had a bad capacitor and ended up replacing that and the AC system fired up working great. I haven't thought much about that until today when I was going through an old Box of receipts and it's been 2 years since they repaired my air conditioner. I decided that I would leave them a review today. It's been 2 years and my AC system has just been phenomenal I just want to say thank you to THAQ for their wonderful service their honesty. I did stop by their offices earlier and dropped of a thank you gift because good, reliable, companys like them are hard to come by. THANK YOU ONCE AGAIN. RICHARD REYES
Janette Quesada
Honest company!
We highly recommend this company!
Great customer service and the crew were polite and efficient.
Jason was very informative and patient with the whole process of deciding which system is best suited for our needs.
The crew removed and replaced our system in just a couple of hours.
Victoria Raudyte
I have used THAQ heating and cooling for many years now. They are the only company I would call for all my air conditioner repairs and air conditioner replacements.
Felix Warwas
I have used other ac company's in the past. Their work was never any good. After using THAQ I will never use another AC company. They explain what needs to be fixed. Warranty all their work. And are so professional. They are the most trustworthy company. Having them repair my air-conditioning unit makes me very comfortable and I know the job was done right.
Sharanna Payne
THAQ Had amazing service. My air conditioner was broken and needed to be repaired. They had a highly qualified technician out there right away. I was thinking I was going to need a new AC unit. But the incredibly knowledgeable Tech informed me it was a simple fix and all that was needed was a capacitor, and that the AC properly maintained would last for many years to come. I really appreciate their honesty. THAQ is only company I will ever call to service my system. I Thank you guys so much for the wonderful service. I have and will continue to highly recommend THAQ to all my friends, family, acquaintances, and buisness associates. THAQ will expertly handle all your AC and Heating needs.
Willie Ward
I wanted to tell you how much I appreciated your wonderful service today. Thank you for getting things right.