Arthur Hagar Air Conditioning & Heating

They did a great job installing a new unit. Price was good and service, particularly from Chase was first class.

We just had the motor replaced. The technician was Rico. He is beyond nice. We have had him on service calls before and he is always professional and helpful.

Arthur was a great help to getting our air conditioning working right. He was professional and very helpful.

Dale came out and adjusted the air in our barndo. Switched the fan directions. He was very polite

As all my service calls have been with Arthur Hager - straight shooting and fairly priced even if the news isn't good.

Great service! Dale arrived and quickly located the issue and fixed our AC! Thank you!

Recently had solar installed at hour house. Bought the home in 2009, was built in 2005. HVAC was 15+ years old but still working, but only had electric heat when installed. I called Arthur Hagar on recommendation from the Trane website as we like the life of the unit already installed and wanted the same. Salesperson from Arthur Hagar was very friendly and put together a quote for us. Install took place not too long afterwards. Their installers knew what they were doing and got the install completed in one day. Overall experience with Arthur Hagar has been pleasant.

Chase was extremely easy to work with and took care of all my needs!

I called Arthur Hagar because my parents have used them for years. Chase showed up on time, was very personable and professional, and helped walk me thru the entire process. I received the bid in a timely manner and was very impressed with how clear and well organized it was. The price for a Carrier A/C unit came in significantly cheaper than 2 other companies I had quote me on less reputable brands. He also pointed out a few things that needed to be fixed which they would include at no additional cost. The installers showed up at the scheduled time and got to work. They were professionals who got the job done with no hassle. There was a small misunderstanding with the thermostat I wanted, but it was sorted out immediately. Overall, I will continue using and would recommend these guys to anyone else.

I called Arthur Hagar because our AC was not cooling our home for several days. I reached out to our builder to find out who we needed to call and he provided me with Arthur Hagar's contact information. Our unit was not longer under warranty; however, any parts were. I called them on Mon the 20th and they said they could have someone out on Weds the 22nd. I had to take the day off because I could not arrange someone to be at my home to be there to let them in the attic. I called twice on Tues for an eta on arrival time with zero response from them. On Weds I called them at 1:22pm to find out when someone would be there because I had not been contacted at all. I was told they typically "service" between 1-4pm. I waited and waited, and then called back at 4:12pm irritated that I still had not heard from anyone! She said they just got arrival for the call and he'd be on his way. The tech showed up a little after 4:30. He proceeded to "work". He told me our unit was low about 2-3 gallons of refrigerant and it'd be over $90+ a gallon to fill it, but first it'd possibly have a leak to be that low and said he could check where the leak was. He said he'd add some refrigerant first to see what it'd do, so I said go ahead. He came back and said when he added refrigerant it went the opposite direction it's supposed to go, which indicates a leak... I let him into the attic to check things out and he came down to tell me the coils were frozen. He said there isn't anything further he could do because they need to thaw and told me to turn off the AC for several hours and run the fan. He said he'd have to come back another day to further access what was happening. He charged me a $100 service fee, here we are one week later with ZERO follow up call. I called another company the following day for a second opinion, and to actually get our AC fixed! Needless to say our unit was fixed and working the same day. There was no leak and they didn't need to fill the refrigerant. They cleared out a bunch of insulation that was causing the issue.