Georgetown Air Conditioning & Heating

I was more than pleased when I contacted Georgetown Air Conditioning & Heating. I received prompt contact, same day service, and they had us up and running in the busiest time of the year!

Georgetown Air Conditioning & Heating will remain our go to provider for all AC and heating services and needs!

They came out to look at the HVAC unit that has no pressure.

Technician verifies no pressure but when retrieving nitrogen from van says they don't have enough nitrogen to find a leak. Says I should just get another $3000 unit.

Tells me he'll be back with nitrogen so he can do the job. Swipes my card and takes off before I can even ask for a receipt. Never even tells me the charge!

I took a peek at the unit and there's is a visible crack/leak in the copper pipe leading into the compressor. Amazing that I can find it and the tech could not.

That was last week, and they still haven't returned or even attempted to contact me.

Would never recommend.

Blake was on time and checked my heating system to make sure it was in good order. He was very pleasant and quite helpful with answering my questions. He also provided helpful tips.

Scheduled service was done on schedule. Technician gave us useful
information about filters that we can use to match our needs. We did
not know about Top Hat filters. In general very knowledgeable, and not
intent upon selling us additional services.

Georgetown Air Conditioning & Heating has been doing routine maintenance for us for the last 3 years. They are professional & knowledgeable. I highly recommend them.

Doesn't it always happen? It gets hot your a/c unit stops working. I called Georgetown A/C in the afternoon and I was surprised when they told me they would be out the next day. What a great group of guys that worked on my a/c system. Unfortunately they had to order a coil but it came in the next evening and they were out the next day to fix my a/c unit. I highly recommend this company.

My response to owner’s response: Thank you for my refund.
Original post: I had no problem with my AC or heating and initially sought out this company for a twice yearly Service Maintenance Plan, that cost me $147, paid upfront. The technician at the first visit told me the capacitor needed replacing and I paid an additional $177.30 to have that done. Weeks later I met with Scott, the owner of this company, about installing an Air Filtration System in my home. During our consultation Scott informed me he wanted to seal my air vents first. Eventually Scott emailed me a bid for $369 to seal the Air Vents. Also included in Scott’s bid was additional pricing for Ductwork Inspections @ $125, with a notation stating “ACTUAL ADDITIONAL COST FOR DUCTWORK TO BE DETERMINED”. I emailed Scott several times trying to seek clarification about the ductwork, but weeks passed and there never was any response. The last time I emailed Scott, I requested a refund for the unused part of my prepaid yearly Service Maintenance Plan due to his unresponsiveness.

Called around 2:30 pm told to expect tech to arrive by 4pm. Tech showed up at 3pm. Spent considerable effort to help with my R V ac. Sadly he could not help because the R V System is a sealed unit and he did not want to attempt to open it as he had no prior experience with this type of system. still,he tried!
Great experience with an excellent company!

The Georgetown A/C repair technician, Zach, arrived on time. He was courteous and knowledgeable. He trouble shot the problem and repaired my A/C unit. He completed the job within 45 minutes. Needless to say, I am very satisfied.

Zach did a great job servicing my system. He was professional and efficient. I would be happy to use him again.