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Goode Air Conditioning & Heating, Inc. Reviews - 39

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Constance Brown

Found out after the fact that they should not have touched our air conditioner until talking to the builder.
It was less than 2 years old and cost us $1830 to fix. Disappointed that they did not catch that! I have always been happy with them before this!

Judy Spears

I have consistently had good service from this company. The technicians always are knowledgeable about what they are doing and give options, when possible, for needed repairs. I especially appreciate being given a window of time for when the technician will arrive instead of being tied to the house all day.

Clemente Gonzalez

Excellent service! Adrian and his team did an amazing job replacing the entire unit in and out, to include all ducts. Unit is working perfect! From the sales to the quality check after the job was competed, it was a smooth process. Thank you Goode A.C.

Gloria Buchanan

Both our units went down today in this freeze. We called Goode and they walked me through the resetting process. Very polite and professional. We will continue to use as bought units years ago with you and will again. Thanks so much for your speedy response.
George Buchanan

Justin Steward

We’ve used them for about 6 years. Since allowing them to install a new coil, among other repairs, we’ve had issues literally every 2 1/2 months like clockwork. This means paying for service calls and refrigerant refills each time. This last week, they came to do a “leak check” and one of their “experts” said we need another new coil, because it’s apparently leaking. This is the same coil that they replaced a few years ago. That same expert somehow disconnected a pvc pipe in the attic, during the leak check. During the night, the pipe leaked so much water that part of the ceiling in my upstairs office collapsed. Since then, the owner and other contractors came to look at this mess. Even though they are the only company to have repaired or installed any plumbing or components....and they were in our attic the day of the water damage....the owner says that he couldn’t find any evidence that they were 100% responsible. Then he said that they would fix the water damage IF I agreed to allow them to replace the coil with a better coil, instead of using the coil they sold us a few years ago that is still under warranty. He didn’t want to honor that warranty. He wanted to UPSELL us and charge nearly $2,800. So not only do we have a screwed up AC, because of the work they did, but we now have severe water damage and a huge mess to clean up. The owner was very rude and arrogant. Instead of making their screw up right, he chose to be rude, he didn’t accept responsibility for something that was clearly done by his company, and charging us thousands of dollars more was what was most important to him as everyone is struggling during a worldwide crisis.

David Dietz

Great service. We were able to have someone come out the next morning after an issue with the AC late in the evening. I highly recommend Goode Air Conditioning & Heating for your HVAC needs.

Anthony R. Love, CPA

Bought my American Standard unit in 2011. I splurged and got the 10 year warranty. Wow! On May 1, 2020 my motor started making some terrible noise. The 10 year warranty covered new motor! Saved me a fortune. I highly recommend Goode AC!

Barbara Hutchinson

Goode Air responded quickly with a courtesy call to let us know they were on their way. Great service, courteous, knowledgable service rep, reasonable charges. Will definitely call them again!

Michael Maidlow

Great deal offered from Goode. The installers were professional and took extra steps to remove old unit and install new unit without any issues. I would definitely recommend them.

Steve Moruri

Excellent company, very knowledgeable. Would recommend good air conditioning & heating to anyone who needs repairs.

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