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Samuel & Sons Heating & Air Reviews - 88

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tara Passini

Samuel & Sons has taken incredible care of our properties' HVAC needs for years now. They are extremely communicative, reasonably priced, and just plain awesome people. Over the years, they've handled changing out multiple systems for us, installing an air scrubber (this made such a difference with allergies,) and routine maintenance. You can't go wrong with Samuel & Sons; they are truly a cut above!

Kim Lankford

Our AC was having issue in the midst of the Texas heatwave. We had a company come out to access our system, and they swore that our compressor was out. My heart sank as I knew all my summer plans to get out of the house with my kids were going to be canceled so we could pay for a new AC unit. Something didn’t settle right with their assessment and prices. My brother-in-law urged me to get a second opinion and specifically named Samuel and Son’s since he had worked with them previously and vouched for their honestly and work ethics. I’m so glad I did! Not only was my compressor working just fine, but Cody (the technician who worked on our system) had everything figured out and working within 30 minutes. This company literally saved me thousands of dollars and were completely honest about what the issue was with our system (a little bit of operator error on the thermostat and an $80 part). Thank you, Cody! You’ve gained a forever customer, and I will always suggest your company to everyone who will listen!

William Youngs

We just switched our home over to Samuel and Sons. We had a scare after hours today and they came out quick! Our technician Cody was awesome, gave me some helpful advice and tips.

Overall , they’re awesome Highly recommended

Missy Was Here

I've called Samuel &Sons AC. My AC likes to go out on the weekend for some reason. They always return my call the next day and setup an appt. for the next day. I always use them for any of AC problems and cleaning my system. I appreciate Cody for responding and fixing the AC right away. Thanks again!

Kody Heinze

HUGE shoutout to Samuel and Sons' Heating and Air Conditioning they knocked it out of the park today and then some!
Our old HVAC equipment finally kicked the bucket (after a short 21 years of service 😝) and I needed a replacement stat. Cody got us on the books the next day and got our entire system replaced with no issues! Customer service was absolutely TOP notch. In addition, I know the “trades” get a bad wrap but the team who installed our equipment were VERY professional, and VERY clean and tidy! Couldnt recommend them enough and will, as always, shop nowhere else but Samuel and Sons for all my HVAC needs! Thanks again gents!! 15 out of 5 stars! ⭐️ ⭐️⭐️⭐️⭐️

Pat Washington

Thank you Samuel and Sons for your fast response and professionalism. Your team is awesome and they absolutely know what they're doing. I was without air for a week, due to having a really bad experience with another company .

Karen Gomez

Good customer service. Highly recommend them!!! They were able to fix my AC at a reasonable price .

Festus Haggen II Esq.

I had several different contractors come in to give me a diagnosis for our situation and a bid to fix it.

Samuel & Sons was the highest but also the ONLY one who suggested a slight modification to the system because during a remodel before our time it was done incorrectly. None of the other contractors ever mentioned that fact. Many of the others made the standard suggestions of adding more insulation into the attic (a service they provide and one that nets them more profit than a new HVAC system)

Without the extra cost of the modification, Samuel & Sons would not have been the highest quote so I figured they were right in the ball park.

In the end, it was their professionalism, honesty and integrity (in addition to the fact that their suggestion made more sense to me than anything said by the other contractors) that made me decide in their favor.

Installation was scheduled within days after we notified them of our plans.

On installation day, the crew arrived on time as scheduled and began work immediately to remove the old AC/Heater. Even though the crew had not been in the house before, they knew exactly what to do to get started right away. All I had to do was stay out of their way.

After they cleaned up and left, we started noticing an immediate improvement - especially in our problem cooling areas. The modification they suggested was correct and without it I doubt that any system we installed would have worked any better than the old one.

I am extremely pleased to present this review. It is one hundred percent honest and If I were to need any more HVAC work done, Samuel & Sons would be my only call.

UPDATE: Obviously, the above review was written during the cooling season. We've now had an opportunity to use the heating side of the unit. I'm pleased to say that our heating costs this season - especially during the cold snap, were significantly lower than last year. It makes it a lot easier to make that loan payment for the new unit when we can actually see ourselves saving money each month.

Ryan Ash

This company is very helpful as I was backing my company truck into a yard. The two gentleman‘s from this company got out of their truck and helped me. This is Ryan from Ash, family, landscaping, and cleaning service.

Eloise Bowers

Donald was very professional. He explained my repair issues in simple terms. Excellent job. Excellent price. I will be using Samuel & Son for all my HVAC needs.

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