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    HMS Heating and Air Conditioning, LLC Reviews - 57

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    bill sheets

    Very impressed called sat. Am with a cooling problem Gary showed up within a hour and had it diagnosed and repaired and working within an 1 1/2 couldn't be more pleased. Excellent service.
    Highly recommend for all A/C and Heating problems!!

    Heather Rupe

    Wonderful experience with HMS! My A/C went out on Saturday and another contractor was to service the following Monday through Home Warranty. The other contractor (NOT HMS) could not service due to an improper install leaving me stranded without repairs. Called several other companies-all too busy and had to schedule me a week out. I called HMS and Gary took time out of his busy day to come out the same day just to check it out. He ended up getting the repairs done in such a quick turn around during the hottest weeks so far. Without HMS I would still be sweating in my house. Amazing staff, great integrity, and quick, efficient execution. Highly recommend!!

    Shannon Brewer

    If I could give this company 10 stars I would! Gary Hays did an amazing job fixing my A/C - not only did he fix the unit, but he took time to explain to me what was going on, things to do to keep the A/C running good and offered further service if needed. I am so happy that I made the call. Wonderful staff! Wonderful company! HMS Heating & Air gets 2 thumbs up and 10 stars!

    Mario Rodriguez

    Gary was professional, put shoe slippers on before entering my home. Made sure we understood everything he was doing and answered our questions. He also was very polite/ friendly. I definitely will have this company come back in the spring for my HVAC maintenance. Thank you

    Hector Rodriguez

    I was in desperate need for service as my A/C wasn’t cooling enough. I had called a couple of companies prior to calling HMS and they were booked for the whole week. I found HMS on google with excellent ratings so I did not hesitate to call them. Gary listened to my problem and sent a tech right away. Derek the tech, I believe that was his name was very professional and knowledgeable. He even called me and offered to bring me a coffee because he was at the gas station filling up the tank. How is that for customer service? Anyways, he was very honest and explained to me the possible outcomes before starting to work on my A/C. It is hard to find honest people in this industry but Gary and his company are the real deal!! I am sticking with HMS for all my A/C needs from now on!!

    J C

    HMS has been dependable and responsive with any issue we've ever had with our HVAC system. We just had a new system installed by HMS and they did a fantastic job. Gary was always polite, informative, and upfront with every encounter. The really great thing though? When our air conditioning went out, he lent us a window A/C unit so that we could at least sleep comfortably until they were able to come out and install the new system. Now that's great customer service!

    Kathy Sage

    I had very good experience with HMS Heating and Cooling. My central A/C was non functional and the coils needed to be replaced. Parts were unavailable and Gary went the extra mile to find the parts and do the repair. Much appreciated as temps were triple digit for past month.

    Emily Renee Hamil

    I'm extremely happy with the service I received from HMS Heating and Air Conditioning. Our air conditioner stopped working correctly during the hot summer months. Gary was able to come to our house promptly and look at our unit. Gary was honest and very helpful. He got our unit to cool again in a timely manner. It was a great experience and I highly recommend HMS Heating and Air Conditioning.

    Nicki Grimes

    My service tech Gary was very professional and kind. He let me know my problem, gave me multiple choices to fix. He went above and beyond!!
    Very happy I called HMS!!

    Lexi Lott

    Gary has been absolutely phenomenal! We've had several unrelated issues with our system over the last couple of months and he has been wonderful to work with. He's been able to troubleshoot all of our issues with great customer service, quality experience and professionalism, and all at an affordable price. I have recommended and will continue to recommend HMS!

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