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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Onsite services

Performance Heat and Air Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Giovanna M Espiritu

Owning a home for over 30 years one meets many, many service people. We had work done by Performance Air and Heating. The service person's name is Mason. He had the biggest welcoming smile when I opened the door. That was a great beginning!!! He was neat and clean and respected our flooring by putting on shoe covering. The heat here in Mansfield TX, was over 100' No complaints from him and no shortcuts on the maintenance he had to do. We know he actually went above and beyond to make sure our needs were met. He was respectful and very professional. I would rate Mason a 5 Star and have him in for a raise and a promotion. Also, I rate Performance Air and Heat a 5 Star as well. I know they were over booked because of the record-breaking heat, yet they did their best to fit me in and kept communication with me the time frame their repair person would arrive. Thank You and God Bless This Company.

Christy Craig

We had a crisis with one of our 2 units in this June heat wave, where the temps have been 101-104, with a heat index of up to 110. After first trying a repair, Drew got us fixed up with 2 new units ASAP. The installers were professional, and Norman came the next day for a quality control check up. Everything is working properly and we are so grateful! We will continue to use Performance Heat and Air for maintenance!

Chris Manno

Prompt analysis of old coolant leak. Reasonable, accurate estimate for new system. Installed three days later: on-time team and equipment arrival, careful installation protecting floors inside; thorough and friendly installation team with good supervision, job completed early. Definitely recommend and will use again.

Michael Precht

Could not be happier! Install team was efficient and attended to my extra requests. Got my system completely installed and insulated my attic in 1 day. One stop shop. Very friendly and professional.

Elvis Aracena

I came across Performance Heat and Air while searching for a replacement HVAC system and I'm so glad I did. Drew was very professional and went out of his way to answer all my questions while providing a great price. During, the day of installation their team did a great job and everything went well. They're amazing and I would highly recommend to anyone.

Ed Farmer

I could not have had a better experience. Drew and his team came out on time, did an excellent job of protecting flooring and cleaning everything up prior to leaving. They were very professional, courteous and insured all of my questions were answered before leaving. Norm came by a couple of days later to ensure everything was working well and asked if I had any questions.
Ed Farmer

joseph d

We were shopping for a new HVAC and decided to check out Performance Heat and Air as one of our options. Drew was wonderful to work with. He answered all of my questions, gave us pros/cons of each system, presented very competitive options, was very responsive, and overall very pleasant to work with. The installation team, lead by Victor, continued to be pleasant to work with. They did an excellent job with the installation. They showed up timely, cleaned up nicely, and explained everything that I needed to know about the new system. It went very smooth and the system runs like dream. I appreciate how easy it was to do with Performance Heat and Air. The 0% financing was a nice bonus too!

jacob bryan

We’ve had our house for about 4 years now. Performance heat and air installed the system. Damien came out the first couple times that we had issues and to service it before this summer and he was very helpful and professional. Fast forward to now. The condensation is dripping on the Sheetrock. The ceiling fell through. They didn’t make the plenum higher than the rest of the unit. The plenum doesn’t have a drip pan under it, so it falls on the Sheetrock. When I called to ask about it, they were not only extremely rude but also told me that it’s not a workmanship issue. Even though I have already had another tech come out and verify all of this. So now they want me to pay a $109 service fee plus 225-1000+ to fix the cracked drip pan. Which they say never crack. It’s a plastic tray. With this heat, how can you say it’ll never crack? I get that it doesn’t see UV but it still gets hot and cold. I’m not sure what changed but we will never go through these guys again. They’re customer service, alone, really set the mood but Their prices and absolute refusal to accept that it could POTENTIALLY be their workmanship without even looking at the unit to assess sealed the deal.

Brian Dellosa

This is what I call a professional business. I choose them due to issues with a home warranty and I wanted a Trane unit. They didn’t just try and have me replace my unit even though that’s what another company told me. They first trouble shooted the problem and showed me the issue. Ended up just needing an outside unit and not the whole system(unlike others). From time of diagnosis to full repair was 24hrs. This company truly cares about what’s best for their customers. They are professional and polite.

1A CONSTRUCTION

They have been helpful from planning, pricing and installation. Very professional and friendly staff, look no further when choosing an HVAC company. We high recommended Performance Heat and Air.

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